Maybe due to our late arrival (9:00 p.m.) we were not offered assistance through to maze to our room with our baggage. If I had known when booking a room that there were no lifts I would of had given our selection of hotels a second thought. We were shoved in the third of the three connected buildings that make... More

We were a small party of 6 having a celebratory dinner. We appreciate verymuch what Darren the duty manager did for us. He organised a private room and a fanatstic menus with 3 choices of starter, main and dessert. The food was excellent, this was said by all six of us. The service was perfect and this was given even... More

My partner and I were really looking forward to staying in this hotel however I found the whole experience so disappointing I felt the need to write this review. The building itself is beautiful and location is a previously mentioned by others, is suitable although not central. The lounge/bar area is inviting and seemed cosy although we did not eat... More

Consider this facility as a historic gem and you can forget smaller mistakes easily. Hotel location is suitable, not very central though. It is about 500 metres from Tricorn house or 5 ways roundabout, where city center actually starts with Broad street. On a rainy day this can be a bit too far, but otherwise this distance is really not... More

This hotel I am informed by locals used to be the prime hotel in Birmingham, the place to stay and dine 40 years ago. Certainly it retains its iconic interior with oak panelling and antique, if somewhat jaded, furniture in the original, older part of the hotel. A warm welcome was awarded me on arrival by the receptionist which was... More

The place is nice but the bath/shower wouldn't run cold water and steak we had was very average and overcooked More

I stayed for 4 nights on business There appeared to be ample parking. The hotel is in a convenient position close to central Birmingham and the ICC The reception staff were pleasant but couldn't understand that the booking had been paid in full through lastminute.com The decor is very tired, it was significantly worse than on my last visit a... More

This was another one night stay for business purposes. Check in was friendly & efficient and the room whilst quite a long walk from reception was fine. The fittings were a bit tired but the bed was comfortable and the room was clean. Unusually for me I chose to eat at a hotel. I eat in the bar and the... More

Checked in at 9pm and the receptionist was smiling and dealt with me swiftly. Room dated and need of refurb BUT was clean, large and had a decent flat screen TV. The young chap on breakfast duties is a credit to the hotel. My poached eggs were perfect. For those who like to jog, there is a nice reservoir five... More