Stayed at the Edgbaston Palace for three nights over the bank holiday weekend, 4th-7th May. Location Good, Hagley Road is basically the 'strip' of hotels, very easy to get to from the m5. Buses going into city centre pretty much every 5 minutes (get a day saver if you plan on going in and out £3.80 and you can travel... More

wasn't expecting anything unusual as we live in hotels , but this was a pleasant surprise, quality rooms at a quality price and food was excellent, nice to get what you should get for the money you pay. payed £50 per room More

Have just returned from a very stressful time in Birmingham. My son had been rushed into Queen Elizabeth Hospital with brain and head injuries. I googled hotels in the area and this appeared. Booked without reading reviews first. I must say that in my case the hotel have been EXCELLENT. Our room was clean and ready when we arrived, i... More

Good service overall stay comfortable, good friendly staff, good quaility of service, service with a smile More

Disgusting hotel as well as the staff they have no form of customer service as well as the manager. No food or alcohol allowed in the rooms. If there is a group of you, you are not allowed in each others rooms. The car park is locked at 10pm and they wont open for you. I will never stay at... More

I gotta say after reading some of the reviews on here i really was fearing the worst but on my arrival i was put well at ease.The lady on the reception was friendly and helpful,the reception area was clean and tidy. There was 9 of us in our group staying 1 night in Birmingham for a birthday celebration this past... More

I always read reviews on here but have never written one before but felt I had to about this hotel. The reception staff were beyond rude, the hotel filthy with bare wires and no smoke alarms in rooms. When we turned the tap on in our room no water came out and receptions response was it's an air lock. The... More

I can only echo the experience of other reviewers and warn travellers NOT to stay in this awful hotel. It looked fine on the website but on arrival we were not at all happy with the shabby room we were given; the walls were scraped and marked, the bed bases exposed and filthy, the carpet covered in stains, window blinds... More

Wish I'd read the reviews before booking a room in this awful hotel! AVOID THIS PLACE! The receptionist took payment on arrival - big mistake. Our room had a filthy carpet, stained bedding blinds hanging off the wall. Worst of all, outside the room were two exposed electrical sockets and trunking. Don't know if the sockets were live or not... More