I stayed at the Holiday Inn Express whilst on business at the NEC. On arrival the car park was rather full, apart from an area to the side of the hotel which was a little out of view so I was reluctant to leave my car there especially as it was also covered in broken glass. The hotel itself was... More

This hotel is fine. My second stay here. Very good pub next door: the Little Owl, does good food. Holiday Inn staff are a bit mumbly. Standard holiday inn rooms and breakfast. Fairly pleasant breakfast area and bar with sky sports. Just on the side of a motorway.

I am quite surprised and saddened to report the following poor performance of the staff at this hotel. On the surface, this looked to be an excellent venue - clean, bright, very convenient for the event I was attending. In my case, looks proved to be deceiving..... Greeting - there were three females chatting between themselves - not serving anyone... More

We stayed here for one night using the stay and park package. The room was clean, staff friendly and very helpful. Loved the parking arrangement you park it and its exactly where you left it when you return so no searching for your car brilliant. There is no shuttle bus to the airport any more which is not a big... More

I stayed in a twin room with a shower for one night, yes it would have been nice to have a bath but for one night and at a reasonable price it was fine. The room was clean, the bed was comfortable, everything worked and it was quiet. I had planned to drive but at the last minute decided to... More

Stayed here many many times in recent years. Absolutely straightforwards with pleasant staff and an absolutely standard Holiday Inn Express room and facilities. Parking has long been in a large barrier controlled car park with a charge for overnight parking. Not a problem. Now however, a video controlled system operated by the most user-hostile parking management form in the UK... More

At arriving, the hotel looks quite nice. Big car park and seems quite in the area. When out if the car, we then realised it was £7 for car parking, something I didn't expect from the hotel. On checking in, the staff seem quite friendly. They were quite rushed as it was the weekend of the beyonce concert. When getting... More

This place really is a mixture of good and bad so I'll keep it simple: The Good: 1) The price of the room was reasonable and the Room was clean and warm 2) The Bed was good: Firm mattress which I like 3) Breakfast was included in the price: Nothing spectacular but perfectly acceptable and plenty of it. (Note I... More

We stayed here for the 2nd time recently for the Pink concert (the one that wasn't cancelled!). The location of the hotel is fantastic and a very short taxi ride to/from the arena. The price we paid for the hotel was reasonable although we booked well in advance when we bought the concert tickets. The hotel was immaculately clean in... More