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Holiday Inn Express Birmingham City Centre

3.0 of 5
65 Lionel Street, Birmingham B3 1JE, England
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Holiday Inn Express Birmingham City Centre
Ranked #29 of 140 hotels in Birmingham
4.0 of 5 stars 200 Reviews
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200 reviews from our community

What travellers say about this hotel
  • Car park(6)
  • Reception staff(5)
  • Buffet breakfast(4)
  • Very clean(4)
  • Small bar(3)
  • New street Station(3)
  • Cereal fruit(3)
Traveller rating
    56
    99
    29
    6
    10
Only show reviews for Family (14) | Couples (44) | Business (65)
Date Rating
birmingham
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW

Stayed over for one night as we were eating at the college of food which is based opposite the hotel. Rooms are basic and do need a refurb, did request a quiet room and was allocated one facing the city centre, but saying that slept well enough until around 8.30, then unfortuately in the morning we were subject to one... More

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London
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 23 May 2012 NEW

Nothing to complain about when it comes to cleaniness, but the furniture and decor definitely need urgent refurbishing. Also, don't expect too much of a view. Breakfast - terrible, the worst coffee I have ever drank in any hotel. More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
24 May 2012

Thank you for taking the time to complete a review on tripadvisor, I am sorry that the hotel did not meet your expectations on this occasion. Although the style is rather dated we do pride ourselves on the standard of cleanliness and appreciate your comment regarding this. I am delighted to advise that we will be refreshing the bedrooms and... More

London
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2012

The hotel is in a great location for exploring the city centre. The underground carpark was very handy with a lift taking you straight to reception, there is a charge though of £10 per 24 hours. We received a friendly welcome on our arrival, the receptionist even gave us a map of the city and pointed out key places. Our... More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
24 May 2012

Thank you for taking the time to write a review about our hotel Your comments are much appreciated and i look forward to welcoming you back to the hotel in the near future Kind regards Andrea Whigham More

Cambridge
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 13 May 2012

Friendly, helpful staff. Basic accommodation but clean, quiet, and excellent value for money. Continental breakfast fine - don't even think about sampling the hot cooked food - it looks terrible ! More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
15 May 2012

Dear Alan Thank you for taking the time to complete a review on our hotel I am delighted you enjoyed your stay with us , but sorry our breakfast offer was not to your taste. We do constantly review this offer and your feedback are much appreciated Kind regards Andrea Whigham More

Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012

Stayed here one night on a business trip and can't fall the hotel. From the genuinely warm welcome from reception staff, comfortable room, central location and excellent price. The breakfast was not the greatest I have ever had and no bacon available! Would recommend the Shakespeare pub just around the corner. Really nice ambience, excellent range of beers including Sharp's... More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
10 May 2012

Thank you for completing a review of the hotel I am delighted to read that you enjoyed your stay and look forward to welcoming you back in the near future Regards Andrea Whigham More

Worcester
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 6 May 2012

I spent 3 nights here on business and found it to be clean and comfortable with very helpful staff. The room was a good size, with a modern bathroom containing a good shower, rather than a shower over a bath. The room had an old fashioned TV without digital channels rather than the flat screen found in most corporate hotels... More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
7 May 2012

Thank you for your review I am delighted you enjoyed your stay with us and look forward to welcoming you back to the hotel in the near future Kind regards Andrea Whigham More

Leicester
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 5 May 2012

The room was great and cleaniness was great! Staff were smiley and helpful and the car park was in great location. Breakfast was the only bit that wasn't good! Sausages were disgusting and the rest pretty below par! For the price it was well worth it! More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
7 May 2012

Thank you for completing a review on Tripadvisor I am delighted to read that you enjoyed your stay with us despite the unsatisfactory breakfast. This is the current breakfast offer for Holiday Inn Express, however it is under constant review, and I shall ensure your comments are fedback Kind regards Andrea Whigham More

Glasgow
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 May 2012

Stayed for one night whilst on business. Very pleasant efficient check in process, room was large and clean and the bed was very comfortable. Unfortunately I slept in for breakfast but my work colleagues said it was very nice. Will defiantly stay here again! More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
3 May 2012

Thank you for completing an online review and for your kind comments. I hope that we have the opportunity to meet on your next visit Kind regards Andrea Whigham More

Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

I satyed for two nights due to Business in Birmingham. This hotel was just right for my needs. The Room was clean and tidy and up to date. The bed was very very comfy and the staff were more than helpful. The Morning breakfast is basic but fine and the location of the hotel for the City Centre is just... More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
27 April 2012

Thank you for completing your review on tripadvisor , I am delighted you enjoyed your stay with us and look forward to welcoming you back to the hotel Kind regards Andrea Whigham More

Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 April 2012

We have stayed at this hotel twice. The hotel is very good. With ironing boards and hairdryers all included. Its is very clean. The beds are very soft and the breakfast is wonderful. The only downside is the noise. Because the hotel is so close to the centre you hear all the traffic all night! The first time we stayed... More

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HotelteamBirmingham, General Manager at Holiday Inn Express Birmingham City Centre, responded to this review
27 April 2012

Thank you for your feedback on the hotel. I am delighted you enjoy staying with us I am sorry that you were disturbed by the traffic noise, this can be difficult especially at weekends , I am pleased that our staff allocated you a room at the rear of the hotel which is normally very peaceful. I look forward to... More

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Additional Information about Holiday Inn Express Birmingham City Centre

  • Holiday Inn Express Birmingham
  • Holiday Inn Birmingham
  • Birmingham Holiday Inn
Address: 65 Lionel Street, Birmingham B3 1JE, England
Price range (per night):* RM323 - 502

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Holiday Inn Express Birmingham City Centre
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