Doesn't look like an hotel from the outside. Receptionist and other staff were perfectly helpful and friendly. Room was small, carpet stained and in need of a good clean. Bed was very firm but clean and warm and the room was quiet. I ate in the hotel and my fish and chips were some of the best I've eve had;... More

We stayed at the beginning of may and After giving our names on arrival we were greeted with "what do you want"....seeing as it was a reception and we both had cases i would have thought it was obvious. We stayed in three rooms during our 3 night stay, first room the mattress did not even cover the base of... More

The hotel is situated alongside an A road and the only Air Con in the room is the window. So as I was facing over the front towards the road there was too much road noise to leave it open all night. I was on the 5th floor (out of 6). Its a Thistle so it's not an amazing hotel... More

We stayed one night at this hotel. The room was nice . Staff very friendly and the breakfast was fantastic. Plenty to chose from and all very fresh. The staff in the restaurant were all very attentive. Had a great night sleep. Would definitely stay here again.

We stayed here for 2 nights at the end of April. Check-in with quick and easy (we arrived early and our rooms were ready by 1230 which was a bonus). Rooms were clean and adequate. Staff very polite. Good location for us as we were visiting the NIA. Only downfall was the amount of traffic noise even though we were... More

Stayed for a weekend with friends. Reasonable location, was a bit hard to find on the sat Nav and Birmingham road layout did not help. Bedrooms very nice, clean, big enough for two lads. Breakfast very good and the staff very friendly.

Stayed here with a friend on the weekend as we went to see Beyonce! Don't be put off by the outside of the hotel as inside is lovely! Friendly staff (day and night), lovely room with hairdryer, television and helpful guides of Birmingham city! Very clean room and had a decent nights sleep, although our room was by the staff... More

Stayed here to visit the cinema and found it a nice hotel. Check in was quick and easy, The room was above average and the staff friendly and polite. Breakfast seemed a tad expensive, but was well worth the money. More importantly they have free wi-fi, Would definitely stay here again.

Rooms are very clean with tv, coffee making facilities etc... Bed is comfortable but pillows are like lumpy rocks. The hotel isn't right in the centre of the nightlife so you don't get any noisy drunks. However it is on a busy road which is noisy throughout the night. This would only bother you if you had to have the... More