This hotel is the worst place I have ever stepped foot in! Filthy, ant infested rooms. Staff who blamed everyone but themselves for the state of the place. I don't care how cheap somewhere is or how long the owners have been there, there is no excuse for having ants in the rooms, dirty sheets, pizza boxes and used tissues... More

very friendly staff. there was always someone on reception to help. hotel is what you expect for the price. even stayed an extra night and the manager sorted this out for me without any issues. and as for the previous reviews if you want a palace then spend extra cant really grumble offers great value. we stayed in room 108... More

The staff were very friendly and help full the rooms were very clean and aduquete for what we needed. the only negative we had was the constant noise through the night we did not sleep at all. also the decor was not great needed tidying up for example we had a door mat in our bathroom!!! but over all very... More

Give the poor guy a chance! He was beyond helpful when we arrived tired and ready for a rest! Swapped our room - even gave us a choice! Plenty of hot water and tea/coffee! As he only took over at Cmas he has much to do and is coping/doing this almost single handedly! Felt sorry for the poor guy-especially now... More

Wow, after reading previous reviews, I can safely say, since the new owners have come in they have made a complete mess of this hotel. I am currently going through a feud with the manager, Fasial, who is about as helpful and customer focused as a chocolate fireguard. My stay at this hotel didn't even make the night! I got... More

Booked a room with laterooms. On arrival Paid cash. Went to the room and room was filthy!! Room was half painted , hair in sink , dirty old carpet that smelt of damp! Filthy curtain netting Hallways had also been half painted Damp smell all throughout the 'hotel' Its a cheap 'hotel' for a reason !! DO NOT BOOK!! i... More

I have always stayed at the bailey with my boyfriend and found it to be great value for money. The room had always been clean and 'Eileen' the lady who always welcomed us with a smile literally did everything from cleaning to taking bookings and then fixing the dodgy signal on our telly. we could not ask for more and... More

Me and my boyfriend booked an En Suite double through late rooms for one night and to be fair it was pretty cheap (the only good thing about it) however I would rather have paid £30 more for a travel lodge of I'd have known what we were in for. The place looks like a dump from the outside, when... More

Great little hotel with car parking only a couple of miles out of the city centre. Also with tea and coffee facilities.SMASHING! More