My stay was marvellous...the service was great and the situation of the hotel it is just incredible...in front of the Windsor Castle, I could see from my room beautiful views to the castle. I really enjoy it!

I booked this for my partner's birthday. We had afternoon tea in the hotel first which was nice, good selection of food and very pleasant, helpful staff. Lovely setting. We then went to the spa where we had booked a Rasul Mud Treatment. This was good and an unforgettable experience! You have to apply the mud yourself so don't go... More

The hotel is OK. Nice staff. Breakfast is the same every single day (you get tired of it). I stayed at room 317 for 7 days. Well, to be really honest that was not an actuala hotel room. They adapted it and it was really, really small.. So if you can, try to avoid it. Besides, you dont´have access to... More

My company booked the hotel for a meeting and my colleagues and i stayed for 2 nights, we had read the reviews and i cant understand some of the bad ones. I garantee there is not a better location in Windsor, right opposite the Castle. Our rooms were lovely and spotlessly clean, the staff very attentive, all the staff i... More

My husband & I booked our one night stay through Secret Escapes. After reading some mixed reviews I was a little concerned but I needn't have been! The hotel's central location made it an ideal base for exploring historic Windsor & Eton. The staff have been very welcoming, friendly and helpful at all times. Our room -212, had a truly... More

My wife and I recently stayed at The Harte & Garter Hotel & Spa in Windsor. Waited a long time to check in. No apology for waiting. Booked a castle facing room was told we had a standard room. I asked about our dinner reservation that had been book beforehand at 8pm. Then told we had to go to dinner... More

I had the worst stay of my life at this supposed 4 star. All I needed was a good night sleep because I missed a connection and had been awake for 21 hrs. I found myself in a 1st fl room that smelled like sewage, overlooked the trash bins and had a non flushing toilet. None of that mattered, I... More

Bought myself and my boyfriend a spa day mid week. When we got there no one was on reception even though the spa was quiet-receptionist wasn't very friendly and seemed annoyed we were there. The rain shower was not working, the jets in the jacuzzi were not working and one of the relaxation chairs were not working-but not once were... More

I stayed at this hotel in May 2013. The stay was awful, my room was dirty, the pillows had statins on them, the sofa mattress was also stained when you lifted the fitted sheet. The windows did not open so the too was stuffy, there was a trouser press hanging off the wall in the bedroom and a toilet roll... More