I stayed at the Fownes last week and must admit I was very disappointed. Check-In The receptionist was lovely, but to be honest that was where the good points ended. Be warned that there's a £4 credit card surcharge, which surprised me (and made me pleased I was only staying for the one night), apart from that check in was... More

On arrival the main receptionist (sarah) was lovely and very helpful so was the young guy on the bar. However the room we stayed in was one off disgusting, the headboard was greasy and stained from whatever persons had stayed previously and the bathroom was grubby. When i approached reception with the problem of our tv remote and heating not... More

We stayed 1 night (05/05) with our large Newfoundland dog....the care and consideration displayed by Sarah (on reception) was amazing. Sarah was extremely helpful throughout our stay and even suggested we ate in the library so we could be with our dog! The dinner was good particularly the 'goats cheese and poached egg starter'! Sarah's customer service was superb and... More

Stayed here for two nights whilst working - couldn't honestly say I'd recommend it. I didn't arrive until 2230 the first night - by which time the bar was shut. The staff were happy to get me a drink but it took about ten minutes and seemed a lot of hassle. There was no food or snacks available by that... More

unpleasent staff unpleasent rooms just alltigether a horrible experience More

nice outside space but internally needs a lick of paint + general decorating but room was spacious -- bed comfortable -- staff friendly -- free parking but do not park under trees as the bird life around hotel have very very large droppings!!!!! good cooked breakfast + cereals etc-- coffee tea etc in room replenished daily. TV was on the... More

stayed for 2 nights over Easter 2012 - brilliant rate of £40.00 b+b per night, and perfect location for the shopping trip we had planned. Hotel itself was clean and tidy, however a little dated but well worth the stated rate. First night we had the pleasure of having 2 ASBO's in the room next door - rowing until 02.00am... More

The room was serviceable but dated, and had problems controlling the heating, and trying to open the windows to cool the room down. However the main problem was the bed, very soft and uncomfortable leading to a poor nights sleep. On the positive side, location perfect, staff friendly and helpfully, and the breakfast excellent. I would stay there again, but... More

Have used this hotel on several occasions as its proximity to place of work is excellent - that and its city location is this hotel's main plus point. Just a short walk to the city centre shops, restaurants, and sights make it an ideal location to explore from. Free, secure parking is also a plus. A grand building but tired... More