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Chainbridge Hotel

3.0 of 5
Berwyn, Llangollen LL20 8BS, Wales
Hotel amenities
Chainbridge Hotel
Ranked #5 of 12 hotels in Llangollen
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261 reviews from our community

    Trip type
Traveller rating
    66
    92
    42
    29
    32
Date Rating
Stockport, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 May 2013 NEW

Stopped off for an exploratory lunch with my daughter. Much care and money has obviously been spent here and the owner.is working very hard to crate a hotel that justifies the wonderful setting. But (sorry, there's always a but) his staff need to know that there's more to hospitality than just robotically serving food. We were shown the rooms by... More

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Llangollen, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 May 2013 NEW

We stopped at the Chainbridge Hotel a few weeks back, after a walk along the canal. We only live down the road and thought we'd have a look at the renovations and see if if the food had improved since the new owners have taken control. We rushed along the canal to get there before the kitchen closed at 3pm,... More

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
21 May 2013

I'm very sorry to receive your review and learn that you weren't able to have lunch when you visited us. It's very rare indeed that guests should wait 15 minutes at the bar to be served, and certainly we would have been pleased to serve you lunch if we could. I'll look into it, as we don't have a blonde... More

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Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 May 2013 NEW

I can forgive so many things in an hotel or restaurant but surly, unhelpful and rude staff is one I can't. So many things can be overlooked if you feel, as a customer, wanted and appreciated for your custom but it is so much the other way when you are made to feel as if you are doing someone a... More

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
17 May 2013

This is a very disappointing review to receive. I am sorry that you didn't enjoy your stay with us. I can say with complete sincerity that I am proud of the staff here at The Chainbridge, who in my opinion - and as stated in numerous reviews - are naturally polite, helpful and kind. They do their utmost to be... More

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013

We booked a long weekend away. What a lovely place to stay. Great polite and very helpful Staff, Super Food and a Stunning Location, overlooking the River. What a great find. We will be back. This is the place to beat.

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
17 May 2013

Thank you for your very generous and kind review. We're very pleased that you found the hotel so enjoyable, and that the friendly staff, good food and stunning location made for a successful trip away in Wales. Such comments are exceedingly pleasing, and the staff are very grateful for such praise! We hope to welcome you back to The Chainbridge... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 May 2013 via mobile

We booked this for a birthday treat for my mother in law and we were thrilled from start to finish The river view rooms are perfect and I can imagine sitting on the balcony in the sunshine. ...even in the rain the atmosphere with the river running by is amazing. The rooms are clean and newly refurbished . The bar... More

Was this review helpful? Yes
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
14 May 2013

Thank you for such a positive and pleasing review. I'm thrilled that you enjoyed your stay at The Chainbridge so much, and that it was a successful birthday for your mother in law. The views and location, as you say, are second to none, and it's very good to hear that the rooms, balconies, bar and restaurant all met your... More

Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

After reading some of the reviews we were cautious about booking. So glad we did what an amazing place, the location is breathtaking. We booked a family room which was brilliant value for money and the main room came with an amazing balcony overlooking the river. The food was lovely and all the staff made us feel very welcome and... More

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
9 May 2013

Thank you for your great review. We're thrilled that you and all of the family enjoyed the hotel and had a wonderful weekend in Wales. I'm delighted that you and the children were made to feel welcome by the staff, and that you appreciated the breathtaking location of the hotel. Very much looking forward to welcoming you back in a... More

New Mills, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 6 May 2013

This hotel is in a stunning location and attracts a lot of non-residents to the bar and restaurant. However if it is going to make the most of its potential, it must address small issues which make the difference between a guest returning or going elsewhere. There is little or no mobile phone signal at the hotel which might be... More

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Chainbridge1, Owner at Chainbridge Hotel, responded to this review
7 May 2013

Dear Madam The hotel is indeed in a stunning location and over the Bank Holiday weekend when you stayed we did have lots of non-residents enjoying the sun and eating in our bar and restaurant. I'm glad to respond to a couple of the issues you mention, as discussed with you on your departure. The mobile signal in this part... More

Stafford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 May 2013

have known this place for years and always loved the location, it has the potential to be a great hotel in beautiful part of Wales, however, in spite of the renovations which appear to be very good im afraid while they have staff that choose to argue with you when you tell them their food is a bit of a... More

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
6 May 2013

Sir, The staff didn't choose to argue with you, but the nature of any discussion involves and requires two-way conversation. It's important when any guest makes comments - good or bad - that staff are able to provide explanations, thoughts and opinions, as is also, of course, the prerogative of our guests. I think it would be unfair not to... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 May 2013 via mobile

Stopped by this hotel after a walk from the town to the Horseshoe Falls. We sat in the bar and spent a lovely hour or so chatting with the bartender Cathryn (? name) who was very helpful in expanding our limited knowledge of Wales and the Welsh language. We also strolled around the property which is still under renovation but... More

Was this review helpful? Yes
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
6 May 2013

Many thanks for your kind and positive review. We're delighted that you enjoyed visiting the hotel and appreciated the hotel's wonderful and unique location. Catrin is a local lady, very passionate about all the great things Llangollen and the surrounding area has to offer, and she is always delighted to discuss local history as well as what to do and... More

Ripon, England, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 April 2013

We've visited twice recently for bottles of wine on both occasions. The place is beginning to look and feel really nice inside having been taken over by new owners. The views of the river from the comfortable lounge are spectacular and the prices of drinks, from a wide selection are fair. The hosts are pleasant and they allow dogs inside!... More

Was this review helpful? Yes 1
Chainbridge1, Owner at Chainbridge Hotel, responded to this review
30 April 2013

Dear Tom & Maisie Many thanks for taking the time to post a review. I'm delighted that you enjoy the location of the hotel, and that it provides a pleasant place in which to stop for a drink. As you say, it's a pleasant and easy walk from town, made easier by the prospect that you know there's a decent... More

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Additional Information about Chainbridge Hotel

Also Known As:
Chain Bridge Llangollen
Hotel Chain Bridge
Address: Berwyn, Llangollen LL20 8BS, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotels in Llangollen
Price range (per night): RM311 - 368
Hotel Class:3 star (3*)
Reservation Options:
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Chainbridge Hotel
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