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All 8 Wrexham hotels »

Ramada Plaza Wrexham

4.0 of 5
Ellice Way, Wrexham LL13 7YH, Wales
Hotel amenities
Ramada Plaza Wrexham
Ranked #3 of 8 hotels in Wrexham
4.0 of 5 stars 90 Reviews
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90 reviews from our community

    Trip type
Traveller rating
    41
    33
    10
    3
    3
Date Rating
Norwich
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 18 May 2012

I stayed for 2 nights to attend a conference. My room was very clean, well laid out, and very comfortable. The breakfast was excellent. Now for the not so good. No free WiFi:- ridiculous. The service was mechanical, and although adequate, the hospitality was unconvincing. The most annoying thing of all, and the reason I won't be staying again is... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
24 May 2012

Thank you for your review about the Ramada Plaza Wrexham. I am sorry that you found the internet connections poor, this is something that as a Hotel we are currently looking into. It was pleasing to read that you found the standard of our bedroom to your liking. Although the bar does shut at 11.00pm their are night porters on... More

Newport, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012

Stayed at the Ramada last week. The hotel was busy, but reception were helpful and considerate. The room was very clean and comfortable. Breakfast choice very good and prompt service although toaster was one of those annoying self service things that never browns the bread. Would definately stay again. More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
15 May 2012

Thank you for your positive response to the Ramada Plaza Wrexham after your recent visit with us. It is always positive to read such favourable comments and please be assured that your review will be shared with all the staff. We hope we have the pleasure of welcoming you back on your next visit to North Wales. Stuart Mackie, General... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 May 2012

Just spent 2 nights at this hotel for a family get together. It's location for what we wanted was fine as was walking distance to our family's house. But on a whole dissapointed qaulity for a ramada in all honesty I have paid less and been more comfy at a premier inn. Room was clean and well laid out, but... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
15 May 2012

Thank you for taking the time to write your review regarding your recent stay at the Ramada Plaza Wrexham. I was sorry to read your comments regarding the bed, please be assured that your comment will be investigated and action taken to rectify this problem. Stuart Mackie, General Manager More

Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

I've just copied the below from the survey response I sent to Ramada Plaza. There are so many issues that I don't have time to rewrite them into a proper review. Service, Friendliness and Helpfulness- At first, we were "helped" by a very rude lady who refused to acknowledge the issues that were clearly present. When we mentioned about the... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
3 May 2012

If you care to review all our other reviews you will understand that the contents of this review and not true and do not reflect the Hotel and it's attention to customer care and satisfaction. The tour company in question, which this giest traveled with, have used the Hotel for the past 5 years and are completely happy and satisfied... More

Hong Kong
Senior Contributor
41 reviews 41 reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

Stayed in this hotel with a tour. Impressed that each guest upon check-in was being given a piece of paper requesting for contact information to do follow-up survey. They did send a very detailed survey by email after we checked out. The room was average but TV only has 11 TV channels which include domestic channels, BBC and Sky TV.... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
3 May 2012

Thank you for your comments regarding the Ramada Plaza Wrexham on your recent stay. Please be assured that areas that you stated needed looking into will be addressed and discussed with my Head Housekeeper. Thank you again. Stuart Mackie, General Manager. More

portsmouth
1 review
4 of 5 stars Reviewed 14 April 2012

I stayed on the 10th & 11th of April. My standard room was excellent and very good value for money. The staff were very professional amd nothing was too much trouble. What left a sour taste was the standard of the meals. I may have been unlucky. I had thai curry and trout. The chicken was served with a small... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
19 April 2012

Thank you for your review regarding the Ramada Plaza Hotel in Wrexham. I was most pleased that you found the room excellent along with the staff and that we offer true value for money. I was sorry to read your comments regarding the food and as with all feedback I shall be discussing this with my Head Chef. We always... More

Quezon City, Philippines
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 April 2012

This hotel had, I think 4 floors in total. 3 floors were meant for the guests. Our room was situated on the 1st floor near the lift. My dad and I stayed here for a night and when I first opened the door, I thought the room was gorgeous.The room was very spacious and the bathroom was nice and huge... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
19 April 2012

.Thank you for your response regarding the Ramada Plaza Wrexham. I was so pleased that you found the Hotel to your liking, especially the bedrooms and bathrooms. Also, great to hear your feedback regarding our breakfast offering. Hope that we see you again at the Ramada Plaza on your next visit to Wrexham. Stuart Mackie, General Manager. More

yorkshire
Top Contributor
59 reviews 59 reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

quality what you would expect from the ramada group, good rooms,staff etc., although the prices are beginning to become a little high More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
5 April 2012

Thank you for your review regarding the Ramada Plaza Hotel, Wrexham. I was pleased to read that everything was satisfactory and look forward to welcoming you back sometime in the near future. Stuart Mackie, General Manager. More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

Having just returned from a two night stay at this hotel with 14 friends I felt I had to write to praise the fabulous staff for all their hard work. Nothing seemed too much trouble for the bar and reception staff. The rooms were spotless and very well equipped. Everyone was friendly and helpfull. We were staying using a Telegraph... More

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StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
26 March 2012

Thank your for your responce regarding the Ramada Plaza Wrexham. I was very pleased to hear that you found all the staff friendly and helpfull, this is always positive to see. I am glad you found the rooms to your liking and hopefully we will get a chance to welcome to you all sometime in the future. Stuart Mackie, General... More

Colwyn Bay
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 22 March 2012

Stayed here on a business trip in the area. Hotel is clean, well furnished and comfortable. As with many hotels the use of internet / wifi is at an extra hiked up cost, but as I was effectively sleeping and having breakfast here, it did not affect my stay. The breakfast was well prepared with a good choice of cooked... More

Was this review helpful? Yes
StuartMackieGM, General Manager at Ramada Plaza Wrexham, responded to this review
26 March 2012

Thank you for your responce regarding the Ramada Plaza Wrexham. I am pleased that you found and aspects of your stay to your liking. Hopefully, we will get the chance to welcome you back here again in the future. Stuart Mackie, General Manager. More

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Additional Information about Ramada Plaza Wrexham

  • Ramada Wrexham
  • Wrexham Ramada
Address: Ellice Way, Wrexham LL13 7YH, Wales
Price range (per night):* RM420

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