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BEST WESTERN Heronston Hotel

Ewenny Road, Bridgend CF35 5AW, Wales
Hotel amenities
BEST WESTERN Heronston Hotel
Ranked #6 of 12 hotels in Bridgend
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    14
    15
    15
    6
    8
Date Rating
Leicestershire
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

Very nice stay at Heronston. We weren't sure quite what to expect, but everything was excellent. Rooms very comfortable, with leather sofas; swimming pool, small, but very clean; staff very helpful. We visit Bridgend area fairly frequently and will definitely stay at this hotel again. More

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Carolyn Powell, General Manager at BEST WESTERN Heronston Hotel, responded to this review
23 May 2012

Thank you very much for all of your kind comments. We are glad you enjoyed your stay and we look forward to welcoming you back to the hotel again. More

plymouth city centre
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 11 May 2012

We had an amazing time at the Hereston. Our son was getting married so we booked 2 days accomodation in room 61 an executive suite .Which had a beautiful bathroom with a really comfortable bed. The wedding went like a dream even the weather brightened up after all the ghastly weather we have been having. The staff were caring and... More

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Carolyn Powell, General Manager at BEST WESTERN Heronston Hotel, responded to this review
14 May 2012

Thank you very much for all of your kind comments which will be passed on to our wedding coordinator, our head chef and their teams. I am so pleased that you enjoyed your son's wedding day at the hotel and that you like our refurbished Superior bedrooms. We look forward to welcoming you back to the hotel again. More

Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012

Stayed here in February. Arrived late evening and greeted by friendly receptionist. Went to our room and it was lovely. Couldnt fault anything. Breakfast was served to you and nothing was to much trouble. Would stay again. We had an executive suite and it was lovely. Had a very relaxing stay there thank you More

Was this review helpful? Yes
Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
14 May 2012

Thank you very much for your kind comments which will be passed on to all of the staff. I am glad you liked your room and enjoyed breakfast. We look forward to welcoming you back for another relaxing stay in the future. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2012

we had a lovely two day break with mum dad daughter and dog.the location was excellent for exploring cardiff or swansea.the nearby ogmore beach was magical and excellent for walks and photography.also a very good stable nearby too for horse lovers.the food at breakfast was delicious.the spa was magical and very relaxing.had a very relaxing stay here..free parking..free wi fi..what... More

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Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
17 April 2012

Thank you for your kind comments, we are happy to hear you had such a lovely time. We look forward to welcoming you back in the future. More

High Wycombe
1 review
3 of 5 stars Reviewed 11 April 2012

Wife and I stayed overnight on 31st March so we could visit friends in Bridgend to help them celebrate their daughter's engagement. We chose this hotel as it looked good value for money and all we needed was a place to sleep as 99% of our time there would be off-site. We had an executive room which have since noticed... More

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Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
17 April 2012

Thank you for your review, I am glad you enjoyed your stay and found your bed comfortable, room clean and enjoyed your breakfast. Thank you for your kind comments concerning the restaurant staff. I would like to confirm the hotel is currently undergoing a planned refurbishment to both public areas and bedrooms, the room you stayed in is in the... More

teithi0
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 16 March 2012

We found this hotel on a website under relaxing spa breaks, and as the photos all looked very nice and pool and gym looked ideal for what we were looking for, and they had a "Special Offer" we booked. However, we arrived to find that the room was nothing like what they advertise, it reminded me more of old peoples... More

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Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
20 March 2012

Thank you for your review, I would like to confirm we have all room types featured on our website from our standard double, twin, triple & family rooms to our executive rooms, superior rooms & bridal suites. During your stay we did have a small group staying of 13 children & 13 fathers, we were not aware they would be... More

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Contributor
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Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 11 March 2012

Dated is an understatement although cleanish - except for a large coffee stain on the mattress the whole place needs updating new carpets and a lick of paint is not updating!! Beds old,small and the mattress was too soft. I haven't seen a TV like the one we had since Crossroads was on the telly 9.30 the deadline for breakfast... More

Was this review helpful? Yes
Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
20 March 2012

Thank you for your review, the room you stayed in was one of our standard rooms, these have a standard double bed in (4ft 6" wide). The standard rooms are to be refurbished in line with our planned refurbishment programme. The superior rooms are now complete and the executive rooms are next to be completed. I am sorry to hear... More

Harrogate
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 March 2012

The hotel was OK but I couldn't really recommend it. My room was large and spacious, however it was in dire need of some redecoration, also the mattress was very thin, the TV about 25 years old, along with the decoration. The food was really nice, bar prices are good but the restaurant prices are very high, £15-£25 for a... More

Was this review helpful? Yes
Carolyn Powell, Manager at BEST WESTERN Heronston Hotel, responded to this review
20 March 2012

Thank you for your review, you stayed in one of our Executive rooms which are next to be refurbished to become superior rooms. Thank you for your kind comments concerning the meal, all our food is freshly cooked using quality local produce. We look forward to welcoming you back to the hotel in the future. More

Newport
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 February 2012

My husband and i booked a diner, bed breakfast deal at the hotel for last weekend. We arrived an hour earlier than allowed check in, however the recptionist was very accomodating and extremely helpful. We were not bothered that we were early and would have to wait but she rang housekeeping and checked to see if our room was ready.... More

Was this review helpful? Yes
Carolyn Powell, General Manager at BEST WESTERN Heronston Hotel, responded to this review
14 February 2012

Thank you for your kind review, I am happy to hear you had an enjoyable stay and like what we have done with our Executive rooms, the refurbishment is continuing through out the hotel on a planned basis. We look forward to welcoming you back in the future. More

Kidwelly, South Wales
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Have just spent yet another couple of days at this Hotel, a big favourite with our famiy, this time as a group of seven female friends. Staff could not do enough for us, restaurant meal and breakfast superb, rooms and linen beautifully clean. As usual, Swimming Pool and facilities wonderfully clean. A treasure of a Hotel tucked away in lovely... More

Was this review helpful? Yes
Carolyn Powell, General Manager at BEST WESTERN Heronston Hotel, responded to this review
14 February 2012

Thank you for your kind review and we look forward to welcoming you and your party and family back in the future. More

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Additional Information about BEST WESTERN Heronston Hotel

  • Best Western Cardiff
  • Bridgend Best Western
  • Best Western Bridgend
Address: Ewenny Road, Bridgend CF35 5AW, Wales
Price range (per night):* RM166 - 289

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BEST WESTERN Heronston Hotel
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