This hotel is nice. It's nice like a Premier Inn is nice. There is no offensive decor, the staff are generally affable and the bar stays open til late. But that's just it. There's nothing that makes me gasp, 'this is the 5 star luxury I've been waiting for'. The rates aren't 5 star, the service isn't and the breakfast... More

Excellent hotel, very good staff, only used the restaurant for breakfast which was provided via a very substantial buffet, except for the sausages - however, my friends liked them - so I compensated with having lots of 'Black Pudding' which they didn't like! Excellent Rooms, great views of Cardiff Bay, great bed and excellent pillows - how many hotels just... More

Only stayed for a one night stay to enjoy Cardiff Bay and Cardiff. Nice room -on room only basis-plenty of places for breakfast and evening dining , had breakfast in Truffles huge!! (£4.95) evening meal at The Spice Merchant( Indian),lovely view- great place to stay.If you have Welsh Bus Pass(over 60's) Number 6 bus outside Milenium Centre will transport you... More

We chose this hotel for our first night away since the birth of our son 8 months ago. Upon arrival we parked (£8 fir 24hrs) and checked in without a hitch. First Impressions were that we were staying in a large business type hotel but there was no wow factor, the lobby is clinical rather the luxurious. Our room was... More

I stayed here during a work conference for two nights at the beginning of March 2012. Although it is clean and the staff pleasant i didn't get that 5* luxury feel that you would expect to get from a 5* hotel. The decor is very clinical and there is no personality whatsoever. The rooms basic but spacious and my room... More

When we arrived at the hotel we were very impressed and from the outside it looked beautiful. We were a little upset though when we saw many guests having their cars parked for them and their luggage carried in for them, when we were left to do it all ourselves. The lady at reception was very polite and checked us... More

My Partner booked this hotel as a surprise, we stayed in a luxury suite which had great views of the bay. We ate in thr tempus resturant, the food and service were amazing! We also made use of the swimming pool and spa, both having full body massages. Great little escape for couples, walking distance to cardiff bay which has... More

I stayed for 3 nights and I loved the hotel and the location. The staff was friendly, the room was perfect (clean, comfortable and with a beautiful view of Cardiff Bay). Highly recommended hotel. I'll be back later this year for sure! More

Stayed here one night with 15 year old daughter, to attend the first official Dr Who Convention at the millennium centre. Wonderful location lovely view from our 5 th floor room. The room had everything we needed, the beds were comfy, great bathroom, with lovely toiletries, only minus was a stained carpet. Robe and slippers provided, for spa visit, you... More