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Holiday Inn Express Cardiff Bay

3.0 of 5
Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
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Holiday Inn Express Cardiff Bay
Ranked #27 of 86 hotels in Cardiff
3.5 of 5 stars 135 Reviews
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135 reviews from our community

What travellers say about this hotel
  • Car park(16)
  • Very good(15)
  • Good value(6)
  • Reception staff(4)
  • Hot food(4)
Traveller rating
    25
    57
    34
    16
    3
Only show reviews for Family (27) | Couples (50) | Business (23)
Date Rating
Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 May 2012

Stayed in Cardiff for a night. This hotel is in excellent location for City Centre and The Bay. Excellent price, with continental or cooked breakfast. Very clean rooms. Comfy bed! Receptionist was superb. Very helpful and cheery. Couldn't fault it. Will definitely use again next time in Cardiff. More

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See 2 more reviews by HaydnC for Cardiff
Dublin
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2012

Have become quite a fan of Holiday Inn Express Hotels recently and Cardiff Bay didn't disappoint. Within walking distance of both Cardiff City and Cardiff bay. Very comfortable rooms. All you need for a short break without the frills. Staff are very helpful and go to no end of trouble to keep the customer satisfied. Will return to this hotel... More

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See 2 more reviews by DublinSylvia for Cardiff
Oakville, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 May 2012

We were given early check in which was a bonus. The rooms are your typical chain hotel rooms and although the breakfast is free its rather simple. They have a nice pub next store called the wharf. This is a good place if you have a car otherwise you would have to do a lot of walking or cabs because... More

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Worcester, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 11 May 2012

Although this is just a chain hotel it has one big thing going for it (apart from the price - we paid £59 for bed and breakfast for one night which isn't bad), and that the location. It is about equidistant from Cardiff Bay and from the City centre: both are about ten minutes walk from the hotel. This was... More

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Princeton, NJ
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

The hotel is new, clean, and fresh looking. Beds are comfortable, and the breakfast is OK. The two drawbacks? The first is that you have to pay for internet, which is annoying. The second is that to turn the power on in the room, you have to place your key card in the slot by the door. What this means... More

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Tamworth, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2012

We booked for two nights with the intention of going on a sea fishing trip which, unfortuneatley, was cancelled but as we had booked the hotel thought we would make a weekend of it. The hotel itself was good with a pleasant welcome from the receptionist. The room was basic but with all the amenities one would expect, it was... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
14 May 2012

Dear jeffsquire Thank you for taking the time to leave a review for us. We do value all feedback and will use this as part of our ongoing training programme within the hotel - so that we can ensure that we are a great hotel, which guests love. I am sorry that on this occasion, your experience at breakfast has... More

Aylesbury, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2012

We stayed here for a weekend break in early March. We arrived early in the morning (about 9.00) and altough we couldn't check in (and didn't expect to be able too) we were allowed to park our car up and go and explore the City - The receptionist even gave us printed map and highlighted the route to the bay... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
14 May 2012

Dear anjoco69 Thank you for taking the time to write a review for our hotel and I hope to welcome you back again soon. Kind Regards Karen More

S. Wales
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 April 2012

Booked for one night whilst spending some leisure time at Cardiff Bay. Check in was easy, very friendly, helpful staff. The room was fine - clean, modern, everything you'd want. I'd read awful reviews about the breakfast, so wasn't expecting much! To my surprise, there was a good selection of cereals, fruit, pastries etc. Also, a small selection of cooked... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
14 May 2012

Dear Mamoftwo Thank you for taking the time to review our hotel. I am so pleased to read that we have managed to exceed your expectations with regards to our free breakfast - something which I agree makes us great value for money. Your children may be interested to hear that the ducks and swans have some new additions to... More

Hornsea
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 April 2012

The hotel was a £7 taxi journey from Cardiff central train station, we were promptly checked in with minimum fuss and I found our room to be clean, spacious and had a nice view of Cardiff Bay. The hotel itself is in a good location, not a great location but a good one, it's about a 25-30 minute walk to... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
25 April 2012

Dear LukeyDee Firstly, thank you for leaving a review of the hotel. I do appreciate all feedback and often use this in order to improve our service moving forward. I'm sorry that the breakfast buffet did not appear to be replenished while you were here - this is something that should be in place, regardless of how close it is... More

RHYL
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 April 2012

As a Platinum member it is impossible to get an upgrade here but what a welcome rooms where adequate, comfy beds, great view of Atlantic Wharf. Pleasant 15 min walk to centre 10 mins to the bay, excellent location and a well replenished breakfast buffet. We where down for the RHS Flower Show there where Stag and Hen night parties... More

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Karen Matthews, General Manager at Holiday Inn Express Cardiff Bay, responded to this review
25 April 2012

Dear Spyderweb61 Thank you so much for taking the time to leave such a lovely review. As a Platinum member of our Priority Rewards Club, we do appreciate your business - and I'm delighted that the team were able to allocate a room for you overlooking the Wharf. We do pride ourselves on offering high levels of customer service to... More

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Additional Information about Holiday Inn Express Cardiff Bay

  • Holiday Inn Cardiff
  • Cardiff Holiday Inn
  • Holiday Inn Cardiff Bay
Address: Longniel Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Price range (per night):* RM292 - 439

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Holiday Inn Express Cardiff Bay
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