Have stayed here for conferences over several years and have always been impressed with the approachability, patience and diligence of the staff. I had a problem once with excessive party noise and had to get up for early morning meeting. The management were more than accommodating in the way they dealt with this. Comfy beds, peace or company - if... More

Stayed at the hotel for a friday night away with the girls....when we arrived we grabbed a panini in the bar which was yummy and lovely comfy seats. Next we thought we'd try the pool and sauna, jacuzzi etc...all really nice, free towels to use and nice changing rooms. Room was nice, bed really comfy. Location was fine, took about... More

If I can, I always try to stay in this hotel when in Cardiff on business. It's not smack bang in the city centre - but it's not far. It's handy for the train station, the shops and the bay. The rooms are very comfortable and well equipped. Breakfast is great - one of the highlights is their delicious vegetarian... More

No free wifi. Even if you pay for wifi (expensive!), it is not really working. Possibility to use tv-connection, though not very convenient and 9,95 £/day! If you've forgot your tooth-brush or electrical travel adaptor at home, the hotel staff will not help you. More

Great location, onsite parking (£8 a day), good rooms (maybe a little tired in parts), great breakfast (£16), good CV gym - not so impressed with the Weights/resistance section, good sized pool and good sauna/steam room. I liked the 2 public computers in reception (free for short time use) - I don't use much when I travel so avoids having... More

We stayed for 3 nights at the novotel, had an executive room which was very nice, clean and spacious. Added bonus was the free movies at weekend which we could advantage of one night as the weather was rubbish and didnt fancy going out. Service in bar was very good and prices were reasonable. We ate at the bar one... More

I stayed here for one night at the last minute following disaster with another reservation elsewhere in the City. Lovely Executive room: spacious with comfortable bed and good facilities. Car park onsite a benefit in Cardiff. Staff couldn't have been more helpful. Thoroughly recommended. More

Booked very last minute as our previous arrangements had fallen through and although we couldn't book online (didn't allow 2 adults, 2 children in same room for some reason) we managed to get booked by ringing. Great hotel. Very clean, very friendly, great location and facilities. Pool and area very clean and perfect for the kids and adults with an... More

I stayed at Novotel before and certainly will come back. I had an executive rooms and everything was just great, from the size of the room, facilities of the hotel and staff. Had a great experience. Reception staff were very friendly and helpfull. More