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The hotel lived up to our hopes in every respect. In particular the staff were very helpful and friendly. Other good points were the powerful showers and plentiful breakfasts. We have stayed in Ibis hotels before but this was our first experience of the budget range.
The only disappointment was the fact that we don't get any Le Club Accorhotels...
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Thank you for taking time to write a review about Etap Hotel in Newport. I am delighted to hear that your stay was enjoyable. My team will be pleased with your kind comments. We look forward welcoming you back at Etap hotel soon.
Regards,
Katarzyna
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This is one of Accor hotels budget hotels. It is very basic but it's clean (cleaner than Travelodge)and the receptionist was very helpful and friendly.
There's a sainsbury's on the other side of the M4 and the hotel does offer a small range of food items and alcoholic drinks if you're desperate.
The bed was one of the best hotel...
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Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed your stay in our hotel. I look forward to welcoming you back at Etap in Newport.
Regards,
Katarzyna
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We stayed at this hotel for three nights, as we wanted a cheap long weekend, and to be honest we were pleased with the room and hotel, we paid a total of £54.00 for three nights, and that was us and our son, so total of 3, booking in was a breeze, car parking was free, and its very close...
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Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and found our Hotel clean and well located. I am glad to hear that you had chance to explore our beautiful city. Sorry to hear that you only had one soap in the room. Please kindly note that if you wish to have tea...
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The hotel is VERY BASIC, think I've know more prison cells to have more plug sockets and appliances but what do you expect when you pay £19 a night, The hotel was clean and the staff were friendly but would only recommend for 1 night and somewhere to put your head down.
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Thank you for taking the time to write a review about your recent visit to at Etap Hotel in Newport. I am delighted to hear that you have found our staff friendly. Your compliments regarding cleanliness of the hotel are very much appreciated.
Regards,
Katarzyna
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Me and my boyfriend stayed here recently for what was supposed to be a romantic weekend away.. We expected a budget stay, but not this budget! The room was very small. There is NO BATHROOM. The shower and sink and IN the room and the toilet just in a tiny seperate room. Worth baring in mind if planning on going...
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Thank you for taking the time to write a review about your recent visit to at Etap Hotel in Newport. I am really dissapointed to hear that you didn't find our brand standards suitable to your needs. I would very much like to discuss the matter with you in person and would appreciate it if you would call me at...
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Attended the hotel not necessarily expecting 5 star treatment and the room as muted is clean and "functional"................however the bed is like sleeping on the ground/concrete and the noise from the children of different families just added to the worse nights sleep ever. Really poor matteresses. For comparision think of the worse eighties futon or possibly even a prison cell.
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Thank you for your comments. I am really sorry to hear that our bed and mattress weren’t up to your expectations. I would very much like to discuss the matter with you in person and would appreciate it if you would call me at the hotel or email me at h6814-gm@accor.com.
Kind Regards,
Katarzyna
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If you own or manage Etap Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.