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DoubleTree by Hilton Aberdeen City Centre Hotel Reviews, Scotland

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All 61 Aberdeen hotels

DoubleTree by Hilton Aberdeen City Centre

4.0 of 5
Beach Boulevard, Aberdeen AB24 5EF, Scotland
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DoubleTree by Hilton Aberdeen City Centre
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54%
Ranked #41 of 61 hotels in Aberdeen
3.5 of 5 stars 380 Reviews
Most recent review
“Great 1 night business stop over”
5 of 5 stars Reviewed 16 June 2013
Don-Leeds Leeds
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380 reviews from our community

Traveller rating
    100
    100
    82
    64
    34
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Families
48
 
Couples
134
 
Solo
26
 
Business
104
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leeds
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great 1 night business stop over”
5 of 5 stars Reviewed 16 June 2013 NEW

Stayed here for just the one night with work - checked in and got a lovely warmed chocolate cookie! Nice little thing to do, have stayed in much more expensive hotels and got nothing!- the service was excellent, the room allocated was on the ground floor and very palatial, great size, you could say far too big for just one... More

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
18 June 2013

Thank you for your feedback, I am pleased that you enjoyed your stay with us at Doubletree by Hilton Aberdeen and I will be certain to share your positive comments with the team. I am extremely grateful that you took time out of your busy schedule to share your lovely experience and I look forward to welcoming you back soon... More

Sandersville, GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great location, friendly staff”
5 of 5 stars Reviewed 16 June 2013 NEW

My husband and I stayed at this hotel in early June, 2013. The location was perfect! We could walk into the city and also walk on the beach. The staff was extremely helpful and welcoming - the hospitality the Scots are known for. Our room was comfortable and clean. We were able to open the window and have cool, fresh... More

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
18 June 2013

Thank you for sharing your recent experience and I am very grateful that you took the time to comment on our staff friendliness and hospitality, I am delighted that you enjoyed your stay with us and hope to have the opportunity to welcome you back to Doubletree By Hilton Aberdeen in the future. Regards Hemant More

swift33
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Not Hilton standard”
2 of 5 stars Reviewed 16 June 2013 NEW

We booked this hotel for a) location - close to city centre and b) the beach also it had leisure facilities. We were very disappointed. we had booked a total of 8 nights because my partner was working in Aberdeen and it gave me a chance to sight see. Our first room was an inside ( over looks the reception... More

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See 7 more reviews by swift33 for Aberdeen
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
18 June 2013

Thank you for your recent comments, please accept my apologies that everything was not to your satisfaction on this occasion, we are currently working on an extensive bed room refurbishment (just 6 rooms to go) and on the whole the feedback we have received has been extremely positive, I will be certain to share your comments with the team and... More

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“The worst Hilton I ever been”
2 of 5 stars Reviewed 12 June 2013 NEW via mobile

I visit Aberdeen regularly and usually stay in Hilton Garden Inn, very good hotel, which was fully booked this time. And I decided to stay in DoubeTree by Hilton. And I would like to say it's worst Hilton I ever been. My room is old, but somebody smoked cigarettes inside the room during the previous 20 years. You can feel... More

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See 4 more reviews by Selekhov for Aberdeen
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
18 June 2013

Thank you for taking the time to share your feedback, please allow me to offer my sincere apologies for the problems you experienced on this occasion. We work on 100% non smoking policy in the Hotel, informing all our guest by displaying signs in the public areas including guest bedrooms but unfortunately some of our guests makes the mistake of... More

Alexandria, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Enjoyable stay - would recommend”
4 of 5 stars Reviewed 6 June 2013

Hotel is in a good location for being close to restaurants and is right on the North Sea. We had a very nice view. The room was, clean modern and comfortable. The only thing that would have made the stay better was the ability to adjust the room temperature OR have lighter covers on the bed. The only way to... More

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See 2 more reviews by Laura H for Aberdeen
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
18 June 2013

Thank you for your feedback Laura, I am delighted that you enjoyed your stay with us and hope to have the opportunity to welcome you back at Doubletree by Hilton Aberdeen, I will be certain to share your comment with my maintenance Manager regarding temperature control in the room, thank you for bringing it to my attention Regards Hemant More

SimonOF
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
“Never again. Poor service and furnishings from the 1970's”
1 of 5 stars Reviewed 31 May 2013

As a Hilton Gold card holder, I was hopeful that I would be upgraded when I arrived. The hotel was full which I understand. However, no explanation was given. I advised that I had requested a double upgrade and the extremely rude and unhelpful receptionist said there was nothing she could do as she "needed proof". I asked to see... More

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
1 June 2013

Dear Simon thank you for taking the time to share your feedback , please allow me to offer my sincere apologies for the problems you experienced on this occasion, I can assure you that I will address your comments with my team immediately and ensure lessons are learnt as a result on customer service. As mentioned earlier Doubletree by Hilton... More

Cumbernauld, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“would recommend”
4 of 5 stars Reviewed 30 May 2013

I have stayed here before and will again I stayed for three nights this time the hotel is 5 mins from sea front 15 mins from town centre the staff were all very helpfull the pool and gym are excellent the meals are very good

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
1 June 2013

Thank you for your recent comments Craig, I am delighted that you enjoyed your stay with us here at Doubletree by Hilton Aberdeen Hotel and I will be certain to share your comments with the team. I look forward welcoming you back in future Regards Hemant More

Devon
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Choose this over others”
4 of 5 stars Reviewed 29 May 2013

I recently returned from a two night stay at the Hilton and would recommend this above some others in Aberdeen. The hotel is located within 5 minutes walk from the sea front to the North of the docks, but also is short 10-15 minute walk to Union Street or 15 minute walk to the train station/Union Square shopping mall. The... More

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See 4 more reviews by Hotfrog for Aberdeen
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
1 June 2013

Thank you for taking the time to supply such welcome and detailed feedback following your recent stay with us here at Doubletree by Hilton Hotel. I would definitely agree with you that Aberdeen sometime can be extremely busy hence is highly recommended that the accommodation are booked well in advance to avoid disappointment......I am very pleased that you enjoyed your... More

Aberdeen, United Kingdom
1 review
“Excellent Service!”
5 of 5 stars Reviewed 29 May 2013

I stayed in a Premier Club room and it was very comfortable and had a lovely view onto the sea. There was a problem at check-in but the very helpful Gavin sorted this out and removed any further stress from my trip.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
1 June 2013

Thank you for your sharing your feedback Mike, I am extremely delighted that you enjoyed your time with us here at Doubletree by Hilton and I will be certain to share your comments with my team and in particular Gavin who has an excellent customer service skills and I am glad you have noticed and commented on. Thanks again and... More

murrieta
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
“Good Hotel”
5 of 5 stars Reviewed 28 May 2013

Hotel is in nice location with view of the ocean and close to city center. We were pleasantly surprised to be upgraded to the Platinum section of the hotel. The staff were very friendly and courteous. The breakfast buffet was good. The room was very modern, clean, and spacious. The bathroom was good sized and modern. We had an ocean... More

Was this review helpful? Yes
Hemant M, General Manager at DoubleTree by Hilton Aberdeen City Centre, responded to this review
1 June 2013

Thank you for your recent feedback, I am extremely pleased that you enjoyed your stay with us here at Doubletree by Hilton Aberdeen and I will be certain to share your comments with the team and in particular my reception team Regards Hemant More

 
 
DoubleTree by Hilton Aberdeen City Centre
DoubleTree by Hilton Aberdeen City Centre
3.5 of 5 stars 380 reviews
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Hilton Garden Inn Aberdeen City Centre
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Hilton Garden Inn Aberdeen City Centre  
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Additional Information about DoubleTree by Hilton Aberdeen City Centre

Also Known As:
Doubletree By Hilton Aberdeen City Centre Hotel
Doubletree By Hilton Aberdeen City Centre Hotel Aberdeen
Doubletree Aberdeen City Centre
Hilton International Aberdeen
Patio Hotel Aberdeen
Aberdeen Hotel Patio
DoubleTree By Hilton Aberdeen City Centre Scotland
Address: Beach Boulevard, Aberdeen AB24 5EF, Scotland
Phone Number:
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotels in Aberdeen
#24 Family Hotels in Aberdeen
Price range (per night): RM291 - 1,290
Hotel Class:4 star (4*)
Reservation Options:
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DoubleTree by Hilton Aberdeen City Centre
Beach Boulevard
Aberdeen AB24 5EF
Scotland
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