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Peebles Hotel Hydro

4.0 of 5
Innerleithen Road, Peebles EH45 8LX, Scotland
Hotel amenities
Peebles Hotel Hydro
Ranked #6 of 7 hotels in Peebles
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302 reviews from our community

Traveller rating
    103
    93
    42
    31
    33
See reviews for
Families
128
 
Couples
72
 
Solo
10
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

Well Peebles Hydro an amazing location I had a lovely stay with my son unfortunately marred by an unpleasant receptionist which became 5 phone calls including a chat with duty manager regarding a small issue which I'm sure was being resolved unfortunately the said receptionist swiftly then passed me onto another manager! - this was supposed to be a relaxing... More

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Scotland
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

The service from the staff was top notch and all that I came into contact were very informative, friendly and eager to please. The hotel itself is a grand old building, ok it could do with a bit of a soruce up, new carpet here and there and a lick of paint in places, however this doesn't detract from the... More

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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

After reading the reviews I wasn't sure what to expect at the hydro but I'm glad we went! The views are stunning, the building is old fashioned but it's really nice, the staff couldn't have been friendlier, so kind and helpful and made us enjoy the stay even more. The pamper packages are bliss, relaxing for two hours before going... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
18 May 2013

Hi Jade a. Thank you so much for your great review. We are really glad you enjoyed your Pamper Break so much and that you weren't dissuaded from coming by some of our negative reviews. We hope you will come back soon. Best Wishes, The McMillan Family More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 13 May 2013

Visited Peebles Hydro for a friends event all i can say is don't bother a very dated hotel needs some TLC. The food was bland poorly cooked the staff were under trained and only interested in talking amongst themselves. The rooms were shabby needless to say our annual event will now be taken elsewhere, Hotel owners you should be ashamed... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
18 May 2013

It’s difficult to know how best to respond to this review. Of course we are sorry to hear that this gentleman feels the way he does about his recent stay with us, but please if you are reading this review, be sure to read the one below it as well. It’s hard to imagine that these two reviewers stayed in... More

Travellers are raving about these Peebles hotels

Armadale, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2013

We really enjoyed our stay here - a weekend 'Get pampered' package. The hotel is impressive Victorian Grandeur best describes it. On arrival the staff were courteous and helpful and carried our cases up the steep entrance stairs. We had a very comfortable front facing room with a beautiful view over the gardens and to the hills beyond. The room... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
17 May 2013

Thank you. Its always great to receive a nice review from an experienced TA reviewer. Hope you will come again soon. More

Armagh, United Kingdom
1 review
1 of 5 stars Reviewed 12 May 2013

We arrived at this hotel hoping for a traditional Sunday lunch to be disappointed to learn that they have a Carvery lunch only once a month. We were directed to their restaurant in the basement, Lazelles. It felt as if we were going into a service area of the hotel, back stairs, poor decor and few signs. The restaurant smelled... More

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Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

Went for one night, lovely hotel and staff, the food was excellent couldn't fault any of it, the hotel could do with a revamp as the decor is looking very tired and worn out. The grounds outside could do with a tidy up went for a walk and found two greenhouses with broken panes very dangerous if you have children.... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
17 May 2013

Thank you for your kind review. We are working hard on the décor in this grand old hotel, and almost every bedroom has now been redecorated, as have the ballroom and most of the main public areas. The dining room will be next. Thank you for bringing the broken greenhouse glass to our attention - it has been tidied up.... More

Dumfries, United Kingdom
1 review
4 of 5 stars Reviewed 9 May 2013

Spent two days at the Peebles Hydro in April 2013 using Classic Britain. Couldn't fault the food,service and leisure facilities. Two full size snooker tables which we also made use off. The hotel has cracking views over the Scottish Borders Hills so be sure to ask for front facing rooms. Would definately go back. It is a bit old fashioned... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
17 May 2013

Thank you - glad you enjoyed your stay and hope to see you again soon. More

Edinburgh, United Kingdom
2 reviews
1 of 5 stars Reviewed 7 May 2013

We went to this hotel for one night in March 2013 for a "spa" getaway with dinner. Walking in, we were taken aback by how much of a facelift the place needed. Calling it old-fasioned is beyond polite. I had to clean the toilet in our room myself because there was a lot of marks in the bowl. Our meal... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
18 May 2013

We are sorry we didn’t come across these ladies questionnaire – we aim to read them all and respond where appropriate. When we walk in to Peebles Hydro, we are struck by the grandeur of the beautiful staircase and chandeliers, as well as the broad elegant corridors, all newly refurbished. Although almost every bedroom has been redecorated recently, we agree... More

Dumfries, United Kingdom
1 review
1 of 5 stars Reviewed 6 May 2013

This has to be the worst hotel I've ever stayed in. I've never written a complaint on a website before but I'm so disappointed in this place that I felt I had to warn others. The whole place is shabby and needing a complete overhaul. The food is absolutely awful, we've had canteen food that is better than what we... More

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TheMcMillanFamily, Owner at Peebles Hotel Hydro, responded to this review
18 May 2013

We are really disappointed to read this customer’s views on Peebles Hydro, but feel, as is often the case with very negative reviews, that her comments are somewhat exaggerated. We must accept the customer’s right to their opinion, but hope that readers will read lots of other reviews as well. Please also don’t hesitate to call the hotel and speak... More

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Additional Information about Peebles Hotel Hydro

Also Known As:
Hydro Peebles
Hydro Hotel Peebles
Peebles Hydro Hotel
Address: Innerleithen Road, Peebles EH45 8LX, Scotland
Region: United Kingdom > Scotland > Borders > Peebles
Amenities:
Fitness Centre Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Luxury Hotels in Peebles
Price range (per night): RM580 - 991
Hotel Class:4 star (4*)
Reservation Options:
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Peebles Hotel Hydro
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