From check in through to check out everything was handled pleasantly and efficiently....and all the while there were two wedding receptions on the go! This was our first time being accommodated on the ground floor and it was wonderful to have the little outside patio area overlooking the lawns and pond....of course the sinshine was the added bonus!

We had an overnight stay booked at the hotel, lovely from the outside but slightly dated decor inside. Unfortunately got there before the 3pm check in time and we were told quite abruptly that the room wasn't ready. There was no offer of taking our luggage or directions to anywhere. Otherwise the dinner, while being overpriced, was lovely and the... More

Stayed here from 17th-19 th may as a group of approx 70 bikers. We had room 15 which was adequate if a bit small. Bathroom too small to be practical. Evening meals were very good but very slow service. We sat down at 7.45 and the orders weren't taken before 8.15 each nite. Breakfast not enough staff on duty resulting... More

We stayed at Gretna Hall for one night on our way up north, we were checked in very efficiently and very friendly. Our room was perfectly fine, pretty large and very clean. We had a beautiful view overlooking the garden . We had a quick bar snack in the hotel bar, this was just ok and the bar does need... More

We were attending a wedding reception in a Hotel within walking distance of the Gretna Hall the main reason we picked this hotel. On arrival we were told we had to speak with management. It emerged that they were overbooked and we were being put to another hotel which was not within walking distance as we had expected. I was... More

In order to attend a friends wedding We booked an "executive room" that was anything but. The room had apparently been refurbished but the only evidence I could see of this was a bad paint job and it was generally tatty I even phoned reception to confirm we had been given the correct room. The room was small and had... More

Breakfast was good, staff very efficient and service was quick, even though the dining room was busy and everything was hot. Bar area not so good, could be done with a revamp. Plenty of storage space in room (twin) bathroom in desperate need of upgrade, in our room anyway. Saw in to other rooms as they were being cleaned and... More

Our wedding was on Sunday 5th May 2013, and we stayed 2 nights and held our reception in the hotel. The staff were very polite and couldn't do enough for us, from setting up the tables to sorting our guests with their needs. The food for our reception was beautiful, the function room had the professional look and we were... More

I had to go to Dumfries,on business, and did not fancy driving over 500 miles in a day. I checked Booking.com, and this hotel, was offering a single, ensuite room, on a Thursday night for a bargain price. The hotel is set in beautiful grounds, lawns and with mature trees. The single room was lovely and clean, had a double... More