This was a last minute decision and we got service with a smile, clean sheets and comfy rooms. Would actively seek it out to revisit, but cant complain either More

On first impressions, the room was larger than normal and it looked neat enough. In the middle of the night we woke to dripping coming from the roof (we weren't on the top floor). Turning on the light revealed water dripping out of the smoke detector and then we were left in the dark as the light shorted out. We... More

We stayed here because of the Open Golf. We paid £95 for B&B, which was good value as all other hotels bumped up their prices because of the golf - and we booked in November 2009! I was worried after reading the other reviews, but whilst there were some issues, the most important thing to me was that the bed... More

too late to change having seen the review in June as attending the open golf and all hotels booked up. Yes it's been refurbuished but my 'Mr Bodge'. The towel rail was hanging off the wall, the bath was too short and the tap cover fell off when turning on the shower!! The bedroom doors are like cardboard and anyone... More

My parents stayed here when visiting me and booked it on The Carlton's own website. It stated the hotel had been refurbished and was modernised with large, quiet bedrooms. However, when my parents checked in, only the front of house had been refurbished-the bedrooms were outdated apart from a flat screen tv and pretty small. When having a drink in... More

Nice breakfast, gears you up for the day Nice cozy beds Nice rooms A very nice and a helpful owner and manager Overall a good place to stay, but a bit far away from the city center More

I am all for small hotels and have spent the last ten years staying in many hotels whilst travelling on business. However this is one of the worst! Firstly hotel carpark is a nightmare to get in and out of and you have to park on a very steep slope. When I arrived the reception area looked like a building... More

We booked superior room with bathroom for £85 and were looking forward to fine dining and cocktails as a treat, the website does make the hotel look impressive. The room was very basic - the TV reception could only get Channel 5, there was no clock, no working phone, no computer port, the UHT milk was off and no biscuits... More

stayed in room 5 , the room itself was lovely especially with the view across the river but the overall finish to the room was very poor,the noise from the bathroom every half an hour was horrendous sounded like the washbasin falling off the wall,not too amusing at three in the morning.the tv reception terrible,we also thought the hotel was... More