Don't stay here if you have a busy sight seeing schedule. This is where you stay if you just want to relax and enjoy just being alive. Actually, we had not planned to stay here. We had booked a room at another hotel in Edinburgh. We were attempting to reach it in our rented car with the advise of the... More

Spent a weekend here with my partner in crime at the end of April and we had a ball. We had a room with a view of the Castle and as for the room it was FAB! The bathroom was amazing, they really did an excellent job with the re-furb! Cool lighting in the bathroom and the heated mirror was... More

We've just had a family reunion at the Sheraton and the hotel is fantastic. The refurb is finished and the rooms, bar, restaurant are all top notch. We had dinner in the One square restaurant on our first night and the food was lovely but wow, what a setting when you see the castle. Our room was small and overlooking... More

We stayed here one night for my husband's company 'do'.All staff were very welcoming and helpful on arrival and the check-in was fast and efficient.Our room was ok,although not very big....a glass bathroom took up one corner of the room....large bath,shower sink etc and an amazing lighting configuration.......dimmers,colours etc....far too 'over the top'....what happened to 'normal' lighting??The bed was amazing......super... More

We are Starwood members and have stayed at their hotels all over the world and in my opinion the Edinburgh Grand is high on my list! At check-in, the stuff were extremely helpful and patient providing great recommendations for dinner around the city. Our room with a castle view - wow is all I can say. I disagree with the... More

Stayed for a sunday night birthday meal with family and was throughly disappointed with the service, food quality and the lack of the cosseting feeling of welcome and relaxation. In contrast, this is offered by many other 5 star hotels in Scotland in which I have either stayed or worked. I didn't handle the booking or utilise any facilities beyond... More

Spent 5 nights and had a wonderful experience. The Hotel has just been remodeled and is in great shape. The staff was very friendly and helpful. It is close to the Castle and has some decent restaurants within walking distance. Only down side, no ice machine which I assume is typical of all European Hotels . More

Having had many afternoon tea experiences in London Hotels, we had certain expectations for what we should receive. All other afternoon tea's we have experienced you have unlimited tea included in the price. This is not the case at the Sheraton. Apparently their policy is only to include a top up of luke warm water into your tea pot not... More

Arrived by car, to be met by a Concierge who took our bags and parked the car (£9 per day). We had booked through Travel Republic who had sent us our booking confirmation but the hotel did not have a reservation for us. Eventually Sylvia, a very helpful Receptionist, issued us a key for our club room. The room was... More