Just spent 2 nights there whilst attending a wedding in Edinburgh. Nice place to spend a weekend though it would have been 5 star had we had a room with a window instead of a skylight. No real issue as we were otherwise engaged all weekend . Great ambience around the bar area and our wedding friends had the use...
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Back here again, late April. Arrived late, Restaraunt was closing, but placed my order by mobile as I was travelling into edinburgh. Checked in, bags in room, back to the bar, 5minutes later, Pint and meal arrived. FIRST CLASS SERVICE.
The Royal is having a new front reception area built along with a couple of new bedrooms, which should make...
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Reviewed 5 October 2011
What a lovely hotel! It looks sturdy and it is with really thick walls a place that will last and just said Scotland to us. The hotel is in a quiet area, you overlook tennis courts and a bowlng green while having breakfast. The buses into the City are frequent and there is parking available at the hotel. The staff...
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Dear ogtrv,
Thank you for your comments on your recent stay at the Royal Ettrick.
We are pleased to hear that you enjoyed your stay and found the service of the staff as well as the food we offer, to your satisfaction.
We have a very dedicated team who do thier best to ensure all our guests receive a warm...
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Lovely spacious recently decorated room ( no 1 ) ,great bathroom , very nice toiletries. Very reasonably priced restaurant with good choice of traditional food nicely presented. Friendly helpful staff. Quiet area
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Dear JANDDBritinParis,
Thank you for your recent comments regarding your stay at the Royal Ettrick Hotel.
We have been doing a lot of work with the rooms recently, bringing the decoration up to date as well as creating a new reception room and 3 additional Executive Rooms very similar to Room 1.
Our Reception desk is now open and looking...
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We were in Scotland for a wedding & decided to extend our weekend into a mini break. I chose this hotel mostly on the price, but also based on other reviews. It looked lovely on the website and we weren't disappointed. Our room was huge with lovely furnishings, a seating area and big tv. Floor to ceiling windows ran the...
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Dear KellyGreenTeam,
Thank you for your kind comments regarding your stay with us.
We have recently been busy rennovating certain areas of the hotel and completed a major redecoration of all the bedrooms.
Our new reception area is now open and our 3 new guest bedrooms will soon be available for guests to stay in.
I am glad you enjoyed...
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We recently stayed for our 3rd time and find this a great hotel with plenty of character. We had a pleasant ground floor room with a lovely comfortable bed. The heating was certainly warm enough for us and we even had to turn it down! Good large flat screen TV. Lovely toiletries so you don't have to take your own....
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Dear Dilys_Notts_11,
It is good to hear that you have used us for the third time! I have passed you comments on to Duncan, Nikki, Alan and Lisa, they are very grateful and happy that you had a positive guest experience.
We always do our best to meet the needs of our guests and dietry requirements and requests are at...
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As frequent visitors to Edinburgh , we found this to be a lovely hotel with character.Our room was however on the second floor.The first flight of stairs was a grand ,wide staircase but then the second was narrow and winding.Would have caused problems for older people.Our room was bright and clean but no window other than a very high sky-...
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Dear marion e,
Thank you for your comments regarding your stay at the Royal Ettrick Hotel.
I am glad you enjoyed your overall stay at the hotel.
The room you stayed in was on the second floor and with the age and design of the building the second set of stairs are admitidly narrower than the initial grand staircase leading...
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A group of "mature" rugby fans in town for the Calcutta Cup weekend, we have stayed in the Royal Ettrick several times over the last 8 years or so. The hotel has changed hands since our last visit in 2010 - we were not disappointed.
Nikki and Calum dealt with our bookings in a friendly and efficient manner and after...
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Dear David B,
Thank you for your comments regarding you last stay at the Royal Ettrick Hotel.
Rugby Weekends are always busy for the hotel and for Edinburgh in general.
I am pleased to hear that the whole process from reservation to check out went well and the service provided by Nikki, Calum and all the staff involved was to...
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I have stayed here before and again recently, I find this a very well run hotel very good accomondation. The beds are very comfortable and very clean , there is a nice feel to this grand old house .The staff are friendly and helpful, bar food excellent and on both occasions my room was great and freshly decorated, I will...
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Dear gerry m,
Thank you for your comments regarding your previous stays at the Hotel.
It is good to hear that you used the bar and restaurant as well as the room and found all to be up to standard.
We have been busy re-decorating all the guest bedrooms and adding on an additional 3 rooms as well as a...
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My girlfriend and I booked the Royal Ettrick for New Years 2012.
Upon arrival we were asked to pay in full before we had stayed which we found strange until we had settled to find out what the hotel really offered.
Our room was very small. Our pillows were stained and looked extremely old, not to add we had a...
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Dear Alllondonuk,
Thank you for your recent feedback regarding your stay at the hotel. We did recognise that the comments you sent directly to us and the ones noted here differ slightly in some aspects.
We do our best to ensure all our guests needs and expectations are met and in this instance, it seems, we have missed the mark....
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