Booked in for one night stay,for Saturday 21st April,arrived in Edinburgh just before noon,
A quick phone call,and was allowed to check in early,(saved lumping luggage through town)
Lovely Hotel,spotless,spacious,comfortable room,
Coffee machine,and nibbles readily available adjacent to very impressive library,
Called down to reception to ask for use of iron & ironing board,delivered within minutes,
All very well,until breakfast...
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I regret that this guest was missed on Sunday morning. We take feedback such as this very seriously and I've already spoken to the staff members involved. Over the last week we've been reorganizing the staff available in the dining room to ensure that this issue doesn't arise again in the future.
I'm glad that these guests enjoyed the rest...
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