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Novotel Edinburgh Centre

4.0 of 5
80 Lauriston Place, Edinburgh EH3 9DE, Scotland
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Novotel Edinburgh Centre
Ranked #79 of 140 hotels in Edinburgh
4.0 of 5 stars 599 Reviews
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599 reviews from our community

What travellers say about this hotel
  • Very clean(10)
  • Great location(10)
  • Royal mile(10)
  • Steam room(8)
  • Princess Street(7)
  • Friendly and helpful(6)
  • Buffet breakfast(6)
  • Short walk(5)
  • Swimming pool(5)
  • Good value(5)
Traveller rating
    157
    265
    128
    35
    14
Only show reviews for Family (147) | Couples (198) | Business (70)
Date Rating
Belfast, United Kingdom
Top Contributor
50 reviews 50 reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Only a 5 minute walk to the beautiful Grasarket area and 5 more to the real hub of tourist Edinburgh. Popular with American tour groups. Really clean nice swimming pool, bright spacious modern rooms. Breakfast buffet not so great but fine. I stay here 3 times a year on business and it's ideal for that. More

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See 2 more reviews by photoiq for Edinburgh
Sydney
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW

Lovely staff, not too far from the action - I would stay here again. The room was little on the tight side for a twin share and the sheets did not fit the bed correctly (I filled out a survey and noted this and the hotel immediately apologised and said they would look into it). Very clean and very comfortable... More

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Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We stayed here one Sunday night for a relaxing night in the City. Rooms were large with all the facilities we needed. Had a nice view of the castle and didn't hear a sound all night. Breakfast was good but wouldn't have wanted to pay for it if it hadn't been included in our room price a bit overpriced at... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
14 May 2012

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back to the Novotel Edinburgh Centre. Kind regards Marc Pichot General Manager More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 May 2012

A very pleasant stay was marred on the first night when there wasn't a room for us and were sending us to the Apex. We returned the next day as we had prepaid five nights and the rest of the stay was top notch. Room was excellent and the restaurant served hearty meals. Loved the location and will be back. More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
14 May 2012

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards Marc Pichot General Manager More

Auckland Central, New Zealand
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2012

We enjoyed our stay here - had a large and very comfortable room with a quality ensuite and excellent shower that was bliss after experiencing those at certain other hotels during our trip. Ordered room service that arrived promptly - the portions were very generous and well presented. Reception staff were friendly and helpful - recommended. More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
6 May 2012

So glad you had an enjoyable time at Novotel Edinbutgh Centre! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Marc Pichot More

Newcastle, Australia
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 24 April 2012
5
people found this review helpful

In our 4 week stay in the UK I have to say this Hotel was our most disappointing stay. We were here for the Easter Weekend and were looking forward to a Superior Room at the Novotel as a "luxury stay". However, our idea of "superior" and "luxury" and what a Novotel is like here in Australia was very different... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
29 April 2012

Thank you for leaving your thoughts. We appreciate your positive feedback on the hotel staff and the service that they provided. We’ve taken note of your comments regarding the room and carparking and apologise for your disappointment. At Novotel, we strive to provide a superior service experience for every customer; therefore your constructive feedback is very important to us. We... More

Houston, UK
Senior Contributor
46 reviews 46 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 23 April 2012

We enjoyed our 2 night stay in this Hotel. Rooms were fairly basic but a good size. Our only problem was the temperature of the room. The a/c was set at 5 degrees but the room was way too hot. Reception said they would fix it but I suspect that the a/c was not switched on. Could not obtain a... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
29 April 2012

We at the Novotel in Edinburgh very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Marc Pichot General Manager More

NE England
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 April 2012

I think we must have stayed here about 5 times now and it remains consistently good. After a poor experience at York I was pleased to find that standards remain high. Well located with limited parking as well. We used the local buses all the time. Plenty of choice at breakfast. Rooms are decent size, although bed is a bit... More

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Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
29 April 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Marc Pichot General Manager More

London
Top Contributor
154 reviews 154 reviews
Reviews in 23 cities Reviews in 23 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

I've stayed here several times while on business trips and have always found this to be a decent hotel. Nothing spectacular, but then again nothing seriously wrong. The clientèle is a real mixture of people who're on holiday, airline people and business folks. Good points: - Buffet with a good spread of food - Near the Castle (centre of Edinburgh)... More

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See 5 more reviews by TKB001 for Edinburgh
Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
22 April 2012

Thanks for leaving your thoughts here. The team and I are glad that you enjoy your stay with us, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Marc Pichot More

Zurich
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 April 2012

Stayed at this hotel before and have done so a couple of days ago again. Whenever I visit Edinburgh, this is the place of my choice. Close to Grassmarket and the Castle, very friendly staff, excellent breakfast buffet, very good rooms. I'll be back! More

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See 4 more reviews by Walter M for Edinburgh
Marc Pichot, General Manager at Novotel Edinburgh Centre, responded to this review
22 April 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Marc Pichot More

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Additional Information about Novotel Edinburgh Centre

  • Novotel Edinburgh
  • Accor Edinburgh Centre
  • Edinburgh Novotel
Address: 80 Lauriston Place, Edinburgh EH3 9DE, Scotland
Price range (per night):* RM449 - 1,256

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