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All 19 St Andrews hotels

Rufflets Country House Hotel

4.0 of 5
Strathkinness Low Road, St Andrews KY16 9TX, Scotland
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Rufflets Country House Hotel
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Ranked #3 of 19 hotels in St Andrews
Most recent review
4 of 5 stars Reviewed 13 June 2013
BorisTheBestMinister St Andrews, United Kingdom
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404 reviews from our community

Traveller rating
    293
    75
    28
    4
    4
See reviews for
Families
65
 
Couples
230
 
Solo
8
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
St Andrews, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 June 2013 NEW

Went here for afternoon tea on a Sunday. The afternoon tea was great and afterwards we enjoyed a very lovely stroll in the gardens of Rufflets. Inside, the atmosphere was warm, pleasant and comfortable. We had a wonderful view as we had our tea and the staff were helpful and welcoming. A bit out of town, but a surprising St... More

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See 2 more reviews by BorisTheBestMinister for St Andrews
Dublin, Ireland
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 June 2013

Lovely welcome, staff very friendly, except for one night porter who did not know or could not find a jug to put water and ice in, previous night the more experienced one, I dare say had no problems. We stayed for 4 nights oveall, dinner on two nights, our first evening meal was very disappointing, in fact we sent the... More

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See 2 more reviews by Susan164 for St Andrews
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 June 2013

We enjoyed our overnight stay very much. It is an excellent hotel and came fully up to our expectations. Our only quibble would be that although the hotel seemed to be more than half empty, we were put in a rather remote second floor room, which in the absence of a lift made it rathe irksome to bring our luggage... More

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Kitchener, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 June 2013

I surprised my husband with a trip to Scotland for his birthday. One of our stops was in St. Andrews and we stayed right in St. Andrews for 2 nights at the MacDonald Russacks, then we stayed a third night at the Rufflets - just 5 minutes outside of St. Andrews. I now wish we would have spent all three... More

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Inchture
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

Our most enjoyable stay was due to the thoutghful attentiveness of staff both before and during our visit But our one negative .reaction was the lack of consideration by occupants of the neighbouring room banging there door at 1.00am in the morning ,and then to be awoken by the sound of an extremely noisy electric razor well before breakfast time.... More

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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 June 2013

I had always wanted to stay at Rufflets, a combination of lovely holidays in St Andrews as a child and the old world charm of the country house hotel in such a location. On arrival it matched up to expectations. Lovely touches - homemade shortbread, the do-no-disturb bear, lovely big bed. However breakfast was a shambles. I arrived (a lone... More

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StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
8 June 2013

I was delighted to read that you had finally managed to come and stay at Rufflets, although just for the one night, and that for the most part, it was a good experience. Sadly, as you say, the breakfast was not good in terms of service, and I am looking into this matter to try and find out why this... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 May 2013 via mobile

We booked this as an anniversary treat, we have stayed here a few times previously. We had checked in & were shown to our room on the second floor, over looking the car park. ( we had our new baby with us,) this meant many trips up and down stairs with the pram for my poor husband! I think we... More

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
8 June 2013

Many thanks for the feedback. Clearly we are disappointed to read your comments, but we do gratefully accept them. I will contact you direct so that we can look to discuss the issues in more detail. With my best regards, Stephen More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 May 2013

We stayed in this hotel for one night and had booked a family room over the internet for us and our toddler. On calling reception before our arrival to ask for a cot in the second bedroom we were told there wasn't space and they could put it in the main bedroom, which defeated the purpose of paying for a... More

Was this review helpful? Yes 2
Glasgow
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 23 May 2013

My mother was diagnosed with Parkinsons disease 2 years ago and unfortunately, now relies on a wheelchair to get around. She can walk a few steps with assistance. We decided Christmas 2012 (her 1st trip away to a hotel in 3 years) that we would stay in the Rufflets hotel in St Andrews. We were visiting family over the festive... More

Was this review helpful? Yes 3
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
8 June 2013

Many thanks for the feedback that you have been kind enough to take the time to give. Following on from your comments, we are reviewing the provision of accessible accommodation for those with mobility issues, as we are always looking to improve what we offer. It does seem that the rest of the stay was to a high standard though,... More

Henley-on-Thames, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013

We were welcomed on arrival and felt very much at home during our week end stay in this delightful family run hotel. Just 5 minutes by car from St Andrews. The grounds are worth a walk around with lovely views. Full Scottish Breakfast ,cooked to order, was excellent plus a good choice at the cold buffet. Our spacious suite had... More

Was this review helpful? Yes 1
StephenOwen, General Manager at Rufflets Country House Hotel, responded to this review
27 May 2013

Dear Wendy B Many thanks for taking the time to leave your comments on your recent stay at Rufflets - we are all really pleased to see how much you enjoyed it, and hope to be able to see you again soon. Regards Stephen Owen More

 
 
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Additional Information about Rufflets Country House Hotel

Also Known As:
Rufflets Country House Hotel St. Andrews
Rufflets Country Hotel
Rufflets Country St Andrews
Rufflets Country House Hotel St Andrews, Scotland
Address: Strathkinness Low Road, St Andrews KY16 9TX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Fife > St Andrews
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotels in St Andrews
#1 Romantic Hotels in St Andrews
#2 Luxury Hotels in St Andrews
#6 Business Hotels in St Andrews
Price range (per night): RM723 - 1,487
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This luxury country house hotel is situated 1.5 miles west of City Centre. The hotel features 25 individually styled bedrooms and suites (including family suites) and is set in 10 acres of award winning gardens. A member of Small Luxury Hotels of the World, the hotel has been in the same family ownership since 1952. ... more   less 
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