The good news is that the rooms are great, as are reception areas , bars etc. The bad news is that the staff were the most unhelpful that I have come across in many years, they really let the Crowne Plazza group down, I recently stayed at the Crowne Plaza Liverpool and various Holiday Inn's all of which were great... More

As soon as we walked in the atmosphere of this hotel felt just right. We were only here for one night but everything turned out to be excellent. From the room, to the bar, to the restaurant and more. We had no complaints whatsoever. Would book again.

im due to attend a wedding in july at this hotel and was planning on booking a room for the night. firstly i think the price is much higher than the average but was willing to overlook this. my 1st attemped to book i was left holding for 5 mins so gave up. 2nd attmept to book on another day... More

Nice hotel but feel face lift could help it. Had a great weekend but service within the hotel not great especially at breakfast .... Wasn't exactly welcoming. Bread and food took a while to be replenished!! The person I found most helpful was Catherine at the main desk. Would I return again......probably not.

We stayed here on a business trip in Glasgow recently and having been underwhelmed by other Crowne Plaza hotels, this was a most pleasant surprise! There was ample parking at a reasonable rate. Reception staff were polite and efficient, if not the warmest. Our Room on the Club floor was clean, modern, spacious and the bed was extremely comfortable. Also... More

i stayed here back in feb 2013 when Example was playing in the SECC my sister and i had an amazing stay as this was part of my sisters 18th birthday present. Although we where early on arrival as we travelled a bit by train our room wasnt ready but it didnt bother us as we left our case with... More

the hotel has a great location,descent breakfast,good gym but the highlight of our trip is a guy named ERIZ....what an amazing ,energetic ,helpful man he is,,he is truly an amazing asset to the hotel,,great hospitality with Ms. Marika.. the only thing i have noticed is the ventilation in the rooms is weak,carpet needs to be changed but other than that... More

The welcome, the views, the room and especially the Breakfast were all great. I could eat that breakfast every day! The location is good with views and walks along the river, only a £5 cab ride to the city and right next to the SECC should you be at an event. The only thing I can find fault in is... More

Just returned from a three night stay in this hotel whilst partner attended a conference. The hotel is very welcoming with extremely pleasant staff. The bedrooms were attractive and clean with courtesy tea and coffee trays. We also appreciated the hotels commitment to ensuring that guests get a good nights sleep; complementary oils left on the pillow each night and... More