I stayed here on business last week and thoroughly enjoyed my stay. Room was a good size and I had a lovely view of the river. It was clean and bed very comfortable!
I enjoyed a delicious fish dish in their restaurant in the evening and both the standard of food and service was exceptional.
It was a bonus to...
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Reviewed 6 January 2011
I went to Inverness with my wife and my daughter for a night stay. Glen Mhor is situated right on the banks of river Ness, about 5-10 mins walk from the Hop in Hop Off Bus Stop and around 10-15 mins from the Inverness bus station and railway station. Going into Inverness, we were mesmerized by the natural beauty of...
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Avoid this hotel at all costs.
As I arrived at the hotel I realised with horror that I had stayed here a couple of years ago and it was the one where I had to change rooms on arrival when I found several curly hairs in the bed!!! Eww!
I had the last room available booked for me by my...
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Thank you for taking the time to write a review.
I am obviously disappointed to hear of your experience however we were not informed of your concerns and dissatisfaction thus we were unable to try and resolve any of these issues for you.
Some of our rooms are due to be refurbished this year and we do our utmost to...
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Arrived on a Friday ready for a weekend with a party of friends. We were in room 122, which is in an annex building. We were on the third floor,and first impressions were not good.Stained carpets on the stairs and huge bleached marks on the landing. Our room was in the eaves, and could have been pleasant if it had...
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Firstly I would like to thank you for taking the time to review your recent stay.
We understand that there are a few of our rooms which are tired and we are in the process of renovating the majority of them over this year as well as the public areas.
I am delighted to hear that you found our staff...
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I booked a single room in this hotel. I understand that single rooms are smaller but this was absolutely tiny, I couldnt stand up straight and I am only 5ft4 ! The room and bathroom were clean but I felt I was very much up in the attic. I went with a group of friends and a couple booked a...
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We would like to thank you for taking the time to review your recent stay with us.
I regret that you were left disappointed with our accommodation and with the service you received on your arrival, we will be reviewing this within our team as we aim to thrive in customer service and this is below our general standards.
I...
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I stayed in this hotel late last year and was delighted with the room, facilities, etc so when I needed to return to Inverness I booked in again. What I failed to realise the last time was that the room I was in had been refurbished and not all rooms had had this treatment.
Imagine my utter horror when I...
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Thank you for taking the time to review your recent stay at The Glen Mhor Hotel.
We appreciate all customer feedback and we are always keen to stress that we are in the process of refurbishing a number of our rooms with the hope of this all being completed by the end of this year.
We monitor our pricing very...
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Fantastic two night stay at The Glen Mhor Hotel. All staff were incredible. With an early Saturday morning drive to Ben Nevis, the night porter had prepared an early breakfast for us. The reception staff were very welcoming and helpful. The restaurant food and staff were perfect. Warm, cosy, clean room. Great value for money. Thank you very much.
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Thank you for your fantastic comments, I will ensure these are passed onto our team.
We take pride in delivering an excellent personalized customer service and I am so happy to hear that you experienced this.
We hope to welcome you again if you are visiting Inverness in the future.
Kindest Regards,
Emmanuel Moine
General Manager
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My partner and I stayed here for three nights in December, whilst we visited the area. The hotel is centrally located we had a room that over looked the River Ness which was nice to look out on. The room was lovely, it was large and had a 4 poster bed, and en-suite. The restaurant attached to the hotel is...
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I would like to thank you for taking the time to review your stay with us at the Glen Mhor Hotel.
As the hotel building is over 100 years old, we do have some quirky characteristics that we feel enhances our hotels atmosphere.
I am also delighted that you enjoyed our Jazz evenings, they are always a success with both...
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We have stayed at a number of venues so far on this trip and this is one we least liked. At any price the room hygiene standards would not be acceptable. It was not properly clean as others have pointed out, the bathroom didn't have soap, a toilet brush beside the toilet was disgustingly filthy, the water didn't drain properly...
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Many thanks for your review. I am sorry to read that you left the hotel disappointed with your experience. We pride ourselves in offering comfortable, warm and friendly accommodation.
I am sorry to learn that we have not been able to perform to our usual standards
We are aware that a few of our rooms are dated and we are...
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Having been told the night before our stay that the Glenmoriston Hotel was full even although we had booked four weeks previously, we were transferred to the Glen Mhor which we were told was of similar standard. It was not. Entrance and reception is in need of redecoration.
Our bedroom, however was spacious and had been recently refurbished but we...
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Thank you for your review. I am happy to hear that you found our staff to be helpful and polite as we strive to provide a high level of customer service.
As I understand you were out-booked by another hotel close-by to us, I regret that you feel disappointed by your stay and I would like to ensure you that...
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136 Reviews
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