stayed 3 nights in January 2012, given a 2nd floor room, but there are actually 5 flights(small) of stairs to climb as thier is no lift,
the room was nice, good view of the Loch across the road, but you still have to look out over a flat foof and escape barriers.Breakfast, ok, very much a do it yourself affair,...
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Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel and we offers you our sincere apologies that we couldn't meet your expectations. We strive in providing best of possible services to each of our guests so that they can have a great stay at our establishments.
We have taken your observations into...
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We booked here as a last minute decision with nowhere pre-booked in Fort William. For a great price of only £65.00 inc breakfast, it was great. Location was fantastic close to all amenities. Morrisons close by which is also really handy! Staff were very pleasent and happy to help in anyway. The hotel was very clean, the ensuite bathroom was...
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Stayed 1 night end of Sept. Great location overlooking Loch Linnhe some rooms. Food fine & staff great. Central location about 400 yards from railway station. Small-ish hotel.
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Attended works Christmas party night 17th December at the Imperial hotel. I must say that it was a pleasant surprise to see the effort that had been made to ensure that it was a superb night. Bubbly on arrival followed by a superb 3 course Christmas meal being a very fussy eater and not liking any of the deserts on...
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I found this hotel to be friendly, clean and genuine good value for money. It is conveniently placed within the town centre. The staff were very friendly and helpful. Have stayed several occasions now and will stay again.
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We had a delightful stay at the Best Western as a 1-night stop-over during a tour of Scottish Highlands. Staff was courteous and pleasant. Bedroom was nice size and so was the bathroom. Pleasantly surprised by cosy, warm towels and the usual bathroom amenities + hair dryer. Nice view of Loch Linhe (though I requested a lake view in our...
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Hi there! Many thanks for taking the time to review our hotel. We are delighted that you had such a great time at the Imperial and also enjoyed the local area too! We really aim to make sure all our guests leave the hotel on a high and i am thrilled to see that we did just that. I would...
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Stayed here for a night in Fort William in mid october and found it excellent. The locaion is only one street down from the towns pedestrianised walkway, 2 minutes fom the station and less than a minute to the shaws of Loch Linnhe.
The biggest surprise was how well appointed the room was. Large and with a quality feel. Also...
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Hi there! Many thanks for taking the time to review our hotel. I am thrilled to read your great comments on here about your recent stay with us. We always aim to make sure all our guests have a lovely stay and by posting on here we can see that we are doing just that. Many thanks again for your...
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Our first time staying at the Imperial,The hotel had all that we needed.Regarding the room it was nice but never thought much of the view,but saying that we did nt go to admire the view from the room Location was central to all we wanted to do.Could have been more choice at breakfast but would definetly recomend and stay ther...
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Hi there! Many thanks for taking the time to review our hotel. We are always welcoming feedback from all our guests, good or bad as we can learn from what we are doing right and wrong. I will pass your comments with regards to the breakfast choice over to the relevant departments and hopefully when you return to stay with...
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We can only give this Hotel FULL MARKS ,Staff very friendly & helpful.
Food is FIRST CLASS, Rooms are really comfortable and clean .
Location is perfect,beautiful views over Loch & Mountains,easy access to all major
site seeing in the area.Will stay here again and recommend Imperial Hotel to all my friends.
( BRILLIANT KEEP UP THE GOOD WORK )
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Dear Sir,
Let me start by thanking you for such a nice review regarding your recent stay at our property.
Your feedback is very much appreciated and we are thankful for your appreciation about the service you recieved at our hotel during your stay.I hope to see you again in future.
If we can be of assistance in the future,...
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I stayed at Imperial Hotel for the first time, and I can say I was satisfied with everything.
The hotel has all the facilities that we needed, staff was really friendly and helpful, whatever problem we came up, they helped up immediately. Regarding our room. I would say it was a good room for a short stay, we had enough...
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Dear Guest,
Thank you for taking your time to put a nice positive response with respect to the services you recieved at our hotel.
Your feedback is very much appreciated and we are thankful for your appreciation about the service you recieved at our hotel.
Again, thanks for taking the time and have a great days ahead!
I hope to...
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