0 out of 5, is an honest assessment of the experience we had at this hotel, but Trip Adviser won't let you give less than 1 out of 5. The manager was clearly out of his depth and was ranting and swearing because rooms weren't ready even though we checked in well after the designated time. He made us feel... More

My husband and i booked a 3 night break at the Portsonachan Hotel but as we had been there twice already we decided that we would and see if they had another hotel that we could try, we were advised that we could stay at Innseagan House Hotel in Fort William. On arrival we had such lovely welcome from Frank... More

Frank is the hotel manager: He's committed and confident that everything will come right. He's a nice guy but there are a few things that need fixing - He's a Puerto-Rican engineer brought up in New York who's trying to run a hotel in Scotland. If enthusiasm counts then he'll turn it around but.... Breakfast was the most limited I've... More

Someone needs to explain to the manager the meaning of customer relations! My husband and I had such an abysmal reception we walked out after five minutes of his ranting. We had made the booking after being given a special offer, [through the sister hotel in Portsonachan] several months before our planned visit. My husband checked the booking a few... More

We chose this hotel due to a kgb deal. We stayed there for 2 nights. I had my reservations about the hotel when I found out that they do not do dinners. In my opinion they should not call themselves a hotel but a B&B. Upon arrival we met the owners, (husband and wife team Frank and Alexandra) who seemed... More

Had decided to head up north for a couple of days, talk about landing on our feet what a beautifull place and amazing price. This B and B used to be a five star hotel, As the decor feel and quality shows throughout. our room and on suite bathroom were spotless bed linen was so soft and comfortable. Not to... More

I visited this hotel recently and was really impressed with the level of service I received. I arrived late due to the drive, and a 2 year old, but the manager and his wife were happy to help and we checked in, feeling welcomed. When we saw the room we were impressed the bed had fresh linen that really did... More

Found this place just by chance on google maps,and Im glad I did !,It was perfect from moment we stepped through the door,I stayed here for 2 nights with my wife in the family room ,which had a very comfortable ,well presented double and single bed in it ! it had a ensuite bathroom which was spotless ! extremely clean... More

Having met Frank (the manager) in the local supermarket whilst seeking some items for our own meal, he recognised our mystified looks and educated Sarah and I about the merits of the 'exotic' food on offer. We were intrigued sufficently to have an evening meal at the Innseagan hotel the following evening. We can all say it was by far... More