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Holiday Inn Express Greenock

3.0 of 5
Main Street, Cartsburn, Greenock PA15 1AE, Scotland
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Holiday Inn Express Greenock
Ranked #3 of 4 hotels in Greenock
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116 reviews from our community

    Trip type
Traveller rating
    35
    47
    19
    11
    4
Date Rating
Luton, United Kingdom
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Have stayed here on on quite a few occasions now, and the service never disappoints, from front desk to bar and cleaners, you are made to feel welcome. Nothing is to much bother. Rooms are always clean, breakfast is good. We travel up at least once a year to visit friends in Kilmacolm, and always head straight for here. Last... More

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 12 May 2013 NEW

Attractive pricing for a triple room. Relative proximity to Loch Lomond national park. Breakfast buffet is not overwhelming, but still gives a choice of continental and British breakfast (although very fatty sausages) On our arrival we were given a twin bedroom instead of a double room with an additional sofa bed as booked. After complaints we were given a bigger... More

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Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day I am sorry to see that the hotel did not live up to your expectations on this occasion. We strive to ensure that we deliver a great guest experience and that we use the feedback from guest as a learning tool as we strive to ensure customer satisfaction. Thank you for giving us your feedback and for taking... More

greenock
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 April 2013

Spent 3 wonderful days at Holiday Inn Greenock, 23rd/26 April, room great, immaculate, bed soft, bedding perfect, my room was 002 and had been refurbished last year, the power shower was great, complementary dove and lux for hands and body wash, tea and coffee facilities in room, staff brilliant made your feel at home, from staff at reception ,to the... More

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See 3 more reviews by sandyd63 for Greenock
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

Rugby, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 April 2013

I stay here quite often on business even though the Premier Inn, where I used to stay, is closer. Priority Club recognition is one of the big draws but the best thing about this hotel is the staff. They are just so welcoming and helpful at all times. Food is fine in the bar and rooms are always spacious and... More

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. At the hotel were are currently looking at replacing the televisions and updating the internet and wireless connection throughout the... More

Ardrishaig, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 17 April 2013

There is always a very welcoming spirit.The staff and management go out of their way to be helpful.Excellent value for money.Definitely to be recommended.The breakfast is a wonderful bonus with a fine variety of hot and cold food.

Was this review helpful? Yes
See 3 more reviews by gaz4caz for Greenock
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

Northallerton, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed at the holiday inn Greenock to break our long journey to Scotland. We have stayed here many times before and have always been happy. Our room had been refurbished and was clean and spacious; the en suite was a little tired but adequate. In the past, the staff have always been friendly and welcoming, but this time there... More

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See 2 more reviews by heather h for Greenock
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

Plymouth, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 8 April 2013

I have nothing to critisize or grumble about. It was perfect for our visit to Scotland to see family. We had a blimin ' good deal for three nights. The room was on the ground floor and was lovely. Bed was very comfortable and the room was lovely and clean. The best thing was the shower - piping hot and... More

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
17 May 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

Glasgow, Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 5 April 2013

Booked this room to stay after a friend's wedding. Room was fine, bed uncomfortable and breakfast just ok. No frills here. Rooms were clean and car parking right outside of main foyer. However, price was very good and very friendly staff were helpful.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review
24 April 2013

Dear Sharon O, Thank you for your feedback regarding your recent visit at our hotel. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to for the overall dissatisfaction you had experienced because of the room conditions. I... More

Greenock, United Kingdom
1 review
5 of 5 stars Reviewed 26 March 2013

Comments from Participants on the day. Hotel was great location. Staff friendly and helpful. Excellent central location Clean facilities Calm environment and good food and drinks Hotel facilities and food were great Hotel food was good. Clean and well air conditions Hotel facilities were excellent

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
28 March 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

Banchory
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 24 March 2013

This is our third stay here and , as always, the staff are pleasant, the room was clean, warm and comfortable. We ate in at night as we were too tired to venture any further but the menu was a little disappointing. What we did have was tasty and freshly cooked. Breakfast is the usual HI Express fare but adequate.

Was this review helpful? Yes 1
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review
28 March 2013

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks More

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Additional Information about Holiday Inn Express Greenock

Also Known As:
Holiday Inn Express Greenock Hotel
Holiday Inn Express Greenock Hotel Greenock
Holiday Inn Greenock
Greenock Holiday Inn Express
Greenock Holiday Inn
Address: Main Street, Cartsburn, Greenock PA15 1AE, Scotland
Phone Number:
Region: United Kingdom > Scotland > Inverclyde > Greenock
Amenities:
Bar/Lounge Business Centre Free Breakfast Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Greenock
Price range (per night): RM202 - 304
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Centrally located hotel in the heart of Greenock. this home from home hotel offers a friendly warm welcome to all guests for all visists. Breakfast and Parking included in the rate, Breakfast now includeS hot items all included in the very competitive rate. ... more   less 
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Holiday Inn Express Greenock
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