I booked through bookassist and received a confirmation email. The day before we were due to arrive I received a call to say there was no room at the inn. They offered me a room at another hotel that they owned, which didn't have the double bed or breakfast that I booked for. And they've refused to refund my deposit... More

Stayed at hotel Aug 8-9, 2011, on solo golf trip. Room was simple, clean and basic, not fancy. Breakfast was good, full Scottish. Walkable from Irvine train station. Short cab ride to local golf. Owner, Andrew, is very friendly and happy to help you get to/from courses. Be sure to have a meal at the Ship Inn, walkable from the... More

My work booked me into this hotel for 2 weeks as it was close to the area I was working. Firstly I appreciate the rates that this hotel charges but some standards dont cost anything!!! The other reviews basically pick up on everything that is wrong with this place eg shabby pillows mattresses, covers and a very odd smell off... More

> On the 13th July, my friend and I stayed at the Harbourside Hotel, > prior to joining our cruise ship which was sailing from Greenock on > the following day. > The best part of the experience was meeting the helpful young > Roumanian girl who showed us to our room, made and served our > breakfast, before starting... More

We booked this Hotel for a family wedding in Irvine. I had an email sent to me that if I was checking in after 7pm, the Hotel would be unattended. The Hotel boasts "off Road parking", but no intructions or signs to get to it. The Hotal smelt of fried food, throughout the building and up to our room (Room... More

Greeted in a very uncaring way, only interested it seemed in getting my payment processed. Found the room to be reeking of cigarettes, so bad the linen was that I had to turn the duvet around so that I could not smell residue. Not nice. Room did have a very large flat screen TV whish was a point scorer, but... More

Having read the other reviews on trip advisor, I find it hard to believe that anyone could see this Hotel as anything but awful. I think Mrs Pennington's review in June 2008 is the most accurate and one that two years on is still unfortunately relevant as not much has changed. At £18.50 per person I wasn't expecting the Ritz... More

Recently stopped in the Harbourside Hotel as all of the B & Bs in nearby Ayr were full!! Upon entering the hotel, you have to enter the reception on the left. The hotel had my booking and I was showed to my room, Room 8! The room had a double bed and a single. The pillows were very thin and... More

On a recent family trip to Irvine, money was a big issue so finding a decent hotel at the minimum cost was a priority. We booked a family room at this hotel and to be honest didn't expect much more at 2 star than a place to sleep. We got much more than expected, the room was large and very... More