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Mercure Perth Hotel

3.0 of 5
West Mill Street, Perth PH1 5QP, Scotland (Formerly Ramada Perth Hotel)
Hotel amenities
Mercure Perth Hotel
Ranked #9 of 16 hotels in Perth
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196 reviews from our community

    Trip type
Traveller rating
    68
    67
    41
    14
    6
Date Rating
Stirling, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 May 2013 NEW

Myself and seven friends recently arrived at the hotel for a midweek city break. I booked the hotel 4 months in advance so you can imagine our horror on arrival to be told we were double booked. The male receptionist told us a larger group had booked in for a longer period the previous evening so they were getting priority.... More

Was this review helpful? Yes 1
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
22 May 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I would like to apologise for any inconvenience we have caused you and your party during your time in Perth, unfortunately due a system error this caused us to be double booked on the day you came to stay with us. We... More

Brechin, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 15 May 2013

I used this venue for my team meeting so my Company paid quite a considerable amount of money on a day delegate rate basis, On arrival the conference manager was very welcoming and attentive which was appreciated as I had quite of lot of meeting material with me. He showed me to the meeting room and I felt like I... More

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Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
16 May 2013

Thank you for taking the time to tell us about your stay at the Mercure Perth Hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 May 2013 via mobile

Hotel was converted from a watermill in 1970s and now needs a refit to be competive. Lovely old building, but parts of interior very dark and not in keeping with the building. Dining room furnishings would suit modern budget hotel, but not historic building. After a refit I'd be willing to pay a little more for the room. Breakfast passable... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
16 May 2013

Thank you for taking the time to tell us about your stay at the Mercure Perth Hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate... More

UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 May 2013 via mobile

Food surprisingly good. People lovely. Ground floor room as a single woman?? Not good. Also every step from above was heard!! And every flush. It is ridiculously noisy. Also didn't feel safe with fire exits left open. Room very very tired. Agree with previous comments that reception etc. were very dark. Basically this hotel is very tired and dated and... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
8 May 2013

Thank you for taking the time to tell us about your stay at the Mercure Perth Hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 7 May 2013 via mobile

A pleasant room, friendly staff,excellent food in the evening and at the breakfast buffet. A fine place to stay, close to the city centre. The only thing that detracted from my stay was the slightly over efficient waitress at breakfast.

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
8 May 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will pass on your comments to all team members which I am sure they will be pleased to hear that you have enjoyed your stay with us. I hope you will give us the opportunity to welcome you back to the... More

Cambridge, United Kingdom
Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 6 May 2013

Whilst on business in Perth I stayed here for 1 night. I got a reasonable rate and after my long journey up to Perth I was looking forward to settling into my room and getting on with some work. Upon arrival, I liked the look of the hotel exterior, a nice old stone building, and check in was easy, where... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
8 May 2013

Thank you for taking the time to tell us about your stay at the Mercure Perth Hotel. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. We appreciate... More

Barnsley, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 April 2013

Lots of positives and just a one negative to mention. The location is conveniently in the middle of town but we found the area quiet. Two bar / reception staff in particular ( who are a couple ) were really helpful and printed emails / took my mail. There's free parking in front of the hotel right outside the front... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
28 April 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will pass on your comments to all team members which I am sure they will be pleased to hear that you have enjoyed your stay with us. I hope you will give us the opportunity to welcome you back to the... More

Edinburgh
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 18 April 2013

I've stayed here twice and I would stay again. The plus points are that it is well situated for the City Centre and has car parking. There are two types of room - those that have been lightly refurbished and these are ok. Then there are the older rooms which are a bit grim. The reception staff are very variable.... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
24 April 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will pass on your comments to all team members which I am sure they will be pleased to hear that you have enjoyed your stay with us. I will look into the issues you have mentioned and speak with the relevant... More

Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 April 2013

reception staff very polite at check in. drinks from bar are very overpriced. the room was small but nicely furnished. the bathroom, however was in dire need of a revamp. i tried to have a bath, but unfortunatley, plug kept coming out as was broken, also not enough, shampoo, soap shower gel for two people. extractor fan didnt work in... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
17 April 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will pass on your comments to all team members which I am sure they will be pleased to hear that you have enjoyed your stay with us. I will look into the issues you have mentioned and speak with the relevant... More

Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 14 April 2013

My wife and I booked a room just for a nights getaway. We chose the room only price. The hotel is in a great location right in the centre of Perth. Check-in was very efficient and all the staff we met were extremely friendly. The entrance and bar area were very nice. The rooms were a tad scruffy but a... More

Was this review helpful? Yes
Mercure P, Public Relations Manager at Mercure Perth Hotel, responded to this review
17 April 2013

Thank you for taking the time to communicate your views on the hotel via the Trip Advisor site. I will pass on your comments to all team members which I am sure they will be pleased to hear that you have enjoyed your stay with us. I hope you will give us the opportunity to welcome you back to the... More

 
 
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Additional Information about Mercure Perth Hotel

Also Known As:
Ramada Perth
Mercure Perth Hotel Scotland
Address: West Mill Street, Perth PH1 5QP, Scotland (Formerly Ramada Perth Hotel)
Region: United Kingdom > Scotland > Perth and Kinross > Perth
Amenities:
Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#8 Family Hotels in Perth
Price range (per night): RM266 - 537
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Formerly a watermill, the Mercure Perth Hotel provides the ideal place to take a business trip, a short break or to hold your event. Whatever the reason for your visit to the newest CITY, the Mercure Perth can accommodate your event, a private party or a wedding celebration. The charm and character of this hotel offers the perfect backdrop.The hotel has 76 bedrooms and The Kinnoull Suite is the largest event room, accommodating up to 120 guests. The two other event roomscan accommodate smaller intimate parties. Whatever your requirements, from menu choices to colour themes, we will be delighted to help make your event one to remember.The team of the hotel is very experienced and we will be working closely with you to help you organise the party. Our aim is to assist you in any way we can so the event runs smoothly and with great success.Chris CharalambousGeneral Manager ... more   less 
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Mercure Perth Hotel
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