what a fantastic building..thats about it really,this place seems to reflect the town in general,a bit forgotten and unloved and living on days gone by,you only have to walk down the high st to see the shops that are empty or for sale. To be fair though for £45 its what you get i suppose, i had to plug in... More

On arrival we were told our room was ready,the bed was half made and the sheets had yellow urine stains,the bathroom had not been cleaned and the drawer had no front ,at breakfast the man who was setting the tables was observed removeing a knife from the basket,wipeing it on his scruffy shirt and laying it on the table,thats when... More

myself and husband with our 9yr old daughter and my mum and dad stayed for two nights for ayr grand national. There is no bar, they only accept cash payments and when we arrived they wanted to give us a twin room and put my daughter in a room by herself. In saying this when they relised it was a... More

Arrived after a hard day in Glasgow and it was the nearest. Lovely room (TV remote needs a Ph.D to operate). It is near "Morrison's" supermarket and so I treated myself to a nice few snacks. Had a bath and went to bed, even at front it was quiet! Breakfast was nice, guy serving a bit grumpy but hey. It... More

For anybody thinking of staying in this hotel DONT ! I am a former member of staff and the place is in a bad run down state there is no chef and all cooking is done by the handy man any food stuffs that are bought are from lidil`s or the reduced section of morrisons theres no drink in the... More

We stayed here with another couple for 6 nights over the Easter period. The staff were very helpful but the hotel is extremely poor. We did not have our rooms serviced for 4 days and only got clean towels etc if the receptionist happened to be in reception when we entered the hotel. The rooms were grubby and the carpet... More

I booked this 3 day break for 2 adults and 2 children for over the Easter weekend. I paid very little for the stay, approx £144 for us all for the full stay- that's equivalent to £12 pppn for b and b. I then read the poor hotel reviews, so was not expecting the Ritz, as this was cheaper than... More

Stayed here many times but has gone down the pan recently. Our room was infested with ants which covered beds and ran across the floor. The bar had no drinks and was not child friendly due the fact that there were no pool table or any other facilities for families. Hats of to the two staff who actually worked there... More

Where do I start I booked this hotel as a birthday treat for my wife and on arrival we were advised of our room number but room was not ready which was fine so we decided to go for a walk about Ayr.We returned back at 3.30 and there was no one at desk so we had to go and... More