We attended a wedding at the Western House Hotel, the staff were friendly, the food was excellent and the service was attended outside, obviously the bits for the wedding ie flowers and table decor, and decorations were done by the family not the hotel but they were very helpful with anything that was needed. Our room had dressing gowns, slippers,... More

Went to a wedding in June, and I have to say a lovely hotel. We had a room in the courtyard, very clean, spacious room , lovely comfortable bed, and great bathroom. The grounds of the hotel are immaculate, the bar area and service very good. The service throughout the wedding was first class, food exceptional, and I would certainly... More

As a tour driver I stay in many many hotels throughout the year some good bad some indifferent On arrival there is no signage for parking just no entry signs Allocation of disabled room for a able bodied 6ft 3 inch tall man rather insulting as most appliances are at eye level and totally inadequate for most able bodied people... More

Attended a friends wedding at Western House Hotel and stayed the night, Western House is so perfect that we have now booked our wedding here as well. The food is perfect and there is the option to order your breakfast to your room, which after a good few drinks at the wedding we opted for. (longer in bed!!) We had... More

Attended wedding in June. Staff and wedding coordinator excellent. However I have a 7 month old and I found the facilities somewhat lacking. Only baby changing table is in female toilets which meant I had to change my son on the floor of disabled toilet. Unable to heat his dinner as not allowed to use microwave and not able to... More

A very good standard of hotel with well equipped rooms with helpful and friendly receptionist. The only slight let down was having to wait to be seated for breakfast. This room appeared quite small for the hotel. And this wasn't a busy time of the year. Goodness only knows what it's like when the hotel is full. When I got... More

Stayed one night last year in Cheltenham suite , it was fantastic. Evening meal was great , breakfast in the jockey restaurant was great, all in all a very enjoyable night away. My wife and myself returned on 18th may this year, we stayed in the junior suite the room was even better than the Cheltenham, the evening meal was... More

We stayed in the Western House for one night for a friends wedding. As a wedding venue it was perfect and since the weather was good the gardens were just beautiful for photographs. The food was good and it appeared the staff were friendly and helpful. We stayed in a 'Courtyard Room' which is in a separate block from the... More

We were attending a 25th wedding anniversary and needed somewhere to stay This location ticked all the boxes We arrived mid afternoon and checked in Room was lovely clean and of high standard Shower took a bit if adjusting to get the right temp only a minor thing We'd forgotten to pack toothpaste room service was called and some was... More