Stayed one night. The staff were unhelpful to the point of rudeness especially at check out. The room was fine. It had been renovated and was therefore clean and modern. Breakfast was a disaster. It is in a dank dirty-looking room. The buffet was tiny and not topped up. The staff were unfriendly and generally avoided costumers. We waited a... More

Close to everything. Small room but it all worked well. Would stay again. Travelled from Texas More

The receptionists here are helpful, but there aren't enough of them and they don't let you in to your room even 1 minute before 3pm. The hotel has an air of delapidation and needs an upgrade, and there is only one usable, small, lift so you can wait a very long time! The heating in our room came on first... More

The group chose this hotel for lacation and we were not dissapointed. Our room was a decent size, but not enough closet space. The lack of a safe in the room also bothered me. Others in the group complained of small rooms. The hotel is clearly in need of updating. The service was excellent,the food good. The hotel clean and... More

We stayed in the Gresham Metropole as part of our Honeymoon Tour of Ireland. I booked this hotel because it was the nicest looking hotel that was closest to the city centre. When we arrived no-one offered to help us with our luggage (and they could see we were struggling and trying to carry our 20month old son). We were... More

We got a room facing the river lee, and it was wonderful! This is not a luxury hotel, but it is good enough. The room is clean, breakfast is simple but sufficient. Service is good. We asked for extra blanket, and was delivered to our room immediately. Late check-out is not a problem... The biggest merit is the location. Close... More

I stayed here just over a week ago.This is a fine elegent looking Hotel located on MacCurtain steet,only a stroll from Bus and Rail station as well as main shopping and social area of Cork city. I stayed in a small but clean and bright single room with a pleasent window view looking out over the River Lee and surrounding... More

I recently stayed here during a business trip, it was very nice and clean. The food was not completely up to the standard that im use to but the service and staff were very helpful and kind, i would definitely recommend this hotel to anyone staying in the cork area and i will be back soon. More

Stayed here last week on a work conference. First impression was not good at all as the receptionist was very rude on check in. I understand the hotel was very busy and fully booked but still no excuse for this. The hotel is located in the city centre which is very handy. The bar food was ok nothing special and... More