We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 180 Dublin hotels »

The Shelbourne Dublin, A Renaissance Hotel

5.0 of 5
27 St Stephen's Green, Dublin Dublin 2, Ireland
Hotel amenities
Special offer
Earn Rewards Points!
The Shelbourne Dublin, A Renaissance Hotel
Ranked #19 of 180 hotels in Dublin
4.5 of 5 stars 720 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

720 reviews from our community

What travellers say about this hotel
  • Stephen Green(27)
  • Very good(25)
  • Trinity College(20)
  • Very nice(18)
  • Room service(17)
  • St Stephen Green(16)
  • St Stephens(9)
  • Tour bus(6)
  • Business center(4)
  • Extremely helpful(3)
Traveller rating
    413
    180
    76
    28
    23
Only show reviews for Family (133) | Couples (328) | Business (78)
Date Rating
Kildare
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

I had won a night for 2 in the Shelbourne & went December with a friend of mine & I have to say the whole experience was dreadful. When we got to reception they demanded a credit card which they hadn't told me about when I was booking, I handed over my Laser & was told that they would be... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, We are very surprised and disappointed to hear your comments regarding your experience with us. In order to fully investiage this incident I would greatly appreciate it if you could contact me directly. My e-mail address is rhi.dubbr.guest.relations@renaissancehotels.com. I look forward to hearing from you in due course. Kind regards, Raphael Brandou Guest Relations More

Peachtree City, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2012

I love this hotel. It's has the perfect combination of old world charm and new world amenities both paired with an ideal location. You are walking distance from most of Dublin's attractions and those that are just out of reach walking wise are a 10 minute taxi ride away. The staff here has never failed to impress from the top-hatted... More

Was this review helpful? Yes
See 3 more reviews by Tom K for Dublin
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, Thank you for taking the time to post such a positive review of The Shelbourne Hotel. As one of the most iconic hotels in the city it is always our aim to retain the original charm and character of the hotel but ensure that our clients receive the very best of 5 star service. I am delighted that... More

DURBAN
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 18 May 2012

We stayed for 3 nights at the end of April 2012......what a magnificent hotel: beautiful chandeliers and just pure elegance. Our room was lovely and the bed simply divine!!! Just one gripe though: we got back to the room on the Friday at about 2-2:30pm to discover that our room had not been cleaned as yet. But this was sorted... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, Thank you for taking the time to post a review on your recent visit to The Shelbourne Hotel. I am delighted that you had such an enjoyable time with us and that you found the hotel both elegant and comfortable. If you plan to return to Dublin at any point soon please do not hesitate in contacting me.... More

Bedford, United Kingdom
Senior Contributor
37 reviews 37 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2012

Dublin never fails to deliver and the Shelbourne is at the heart of the city and its life.Xmas eve Horse and Carriage down to Bono's hotel for dinner then back to the Shelbourne for a nightcap. Magical evening. Xmas day at the Shelbourne ...lots of food, good conversation and excellent wine. Boxing day racing at Lepoards Town and then out... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, Thank you for taking the time to comment on your stay in The Shelbourne Hotel over the Christmas period. Dublin is a special city to visit during the festive season and I am delighted that you got to experience the unique atmosphere with us. I am glad that you found the hotel comfortable and central and that you... More

leicester
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

had the pleasure of experiencing the special and friendly ,shelbourne hotel.wedding reception held there,which my mother and i attended. we flew over from england.we .enjoy dublin and ireland. we highly recommend the hotel. a very good location too and welcoming staff and atmosphere. beautiful day, harp players and warm welcome. professional.....polite staff,in all areas of the hotel.will return and rate... More

Was this review helpful? Yes
See 2 more reviews by maria s for Dublin
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, Thank you so much for taking the time to post a review on your recent visit to The Shelbourne Hotel. I'm so pleased that you had a nice time - particularly as this was such a special event for you and the rest of your family. To be classed as the best hotel in the city is high... More

1 review
5 of 5 stars Reviewed 15 May 2012

I just returned yesterday from the Shelbourne and had stayed there for four nights. I truly took in this hotel in order fully appreciate the location, setting and service. Upon my early arrival from the US on Thursday a gent named fergil(spelling?) at the front desk check. He was superb. I didn't have to wait for my room and he... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
24 May 2012

Dear Guest, Thank you very much for your review regarding your recent visit at The Shelbourne Hotel. I am delighted that you enjoyed your visit and that you found the hotel comfortable and elegant. I am pleased that you found the service standards throughout the hotel excellent and I will pass on your kind comments to Fergal. When you plan... More

Belfast, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2012

This is my second time staying here and I wasn't disappointed, staff are v professional and v well mannered, hotel was luxury from entranced to coffee pot! Very clean and spacious. Location is excellent for night life and shopping. Will def stay again More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
15 May 2012

Dear Guest, Thank you for taking the time to comment following your recent trip to The Shelbourne Hotel. I am so glad that you had a nice time with us and that you found our staff professional and well-mannered. As you mentioned, our location is ideal for shopping and is also close to many popular bars and restaurants. Should be... More

Santa Clarita, California
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 14 May 2012

I had the pleasure of staying at the Shelbourne for 3 nights this past April, thanks to a special rate I was able to obtain through a special travel agency program. Without the discount, I would not have been able to afford this hotel. Every employee at the Shelbourne is a professional and the service is excellent. Rooms are very... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
15 May 2012

Dear Guest, Thank you posting a review regarding your visit to The Shelbourne Hotel. It is always great to hear such positive feedback. I'm delighted that you found our staff friendly and professional and that you found the bedrooms very comfortable. If you have the opportunity to visit Dublin at any point soon please do not hesitate in contacting me.... More

Sheffield, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 May 2012

I stayed here with some colleagues for 1 night in April. I was very pleastly surprised by the hotel, it's a really beautiful old building with lovely architectural features in pristine condition which gives the hotel an aura of absolute class. The bar and restaurant areas are fabulous, but not intimidating or stuffy in any way - I put this... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
15 May 2012

Dear Guest, Thank you for your recent review regarding your stay at The Shelbourne Hotel. I am so glad that the hotel exceeded your expectations. A lot of attention and care was taken with the restoration of the public areas and bedrooms and where possible we tried to retain as much of the old fashioned charm and luxury of the... More

Titusville, Florida
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

The people were great and the hotel beautiful, however, it started off with a very bad impression when the policy to charge a high amount for internet acccess was stated. We stayed in the most upscale properties in Ireland over a 2 week holiday and this was the only hotel that charged for internet access. If you like me have... More

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review
15 May 2012

Dear Guest, Thank you for taking the time to comment on Tripadvisor following your recent visit to The Shelbourne Hotel. We are currently reviewing our interent policy at the moment, so I'm sorry that your expectations were not met on this occassion. However I am glad that you found the building beautiful and our staff great. If you have occassion... More

Travellers who viewed The Shelbourne Dublin, A Renaissance Hotel also viewed

The Merrion Hotel
4.5 of 5 stars 637 Reviews
Dublin, County Dublin
Show Prices ABS:HotelCheckRates-d208232?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Westbury Hotel
4.5 of 5 stars 822 Reviews
Dublin, County Dublin
Show Prices ABS:HotelCheckRates-d209084?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fitzwilliam Hotel Dublin
4.5 of 5 stars 824 Reviews
Dublin, County Dublin
Show Prices ABS:HotelCheckRates-d209081?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 180 hotels in Dublin, ranked by popularity »

Been to The Shelbourne Dublin, A Renaissance Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Shelbourne Dublin, A Renaissance Hotel

  • Shelbourne Hotel Dublin
  • Shelbourne Dublin
  • The Shelbourne Dublin Renaissance Hotel
  • The Shelbourne
  • Dublin Hotel Shelbourne
Address: 27 St Stephen's Green, Dublin Dublin 2, Ireland
Price range (per night):* RM785 - 1,529

Owners: What's your side of the story?

If you own or manage The Shelbourne Dublin, A Renaissance Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Shelbourne Dublin, A Renaissance Hotel
Show the lowest price for this hotel (from our partners)
Show Prices