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The Ardilaun Hotel

4.0 of 5
Taylor's Hill, Galway, Ireland
Hotel amenities
The Ardilaun Hotel
Ranked #13 of 48 hotels in Galway
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Traveller Reviews
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487 reviews from our community

Traveller rating
    228
    132
    55
    41
    31
See reviews for
Families
122
 
Couples
195
 
Solo
9
 
Business
38
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Laois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

I have just called this hotel as wanted to book two rooms for business trip to Salthill this week. It is currrently €79 for an old and dated room (confirmed by reservations) however, if I want to stay in one of the refurbished rooms then it is €15 extra. Considering the current economic climate and fact that I was booking... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
21 May 2013

Dear 'Rebecca G', We thank you for your feedback but hope that you will understand that it is very disappointing for us to read your tripadvisor review. While it is correct that it was confirmed to you that all rooms are four star standard, we feel that it is an unfair and inaccurate comment that someone from your team described... More

Sligo, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Lovely old school hotel. Staff were very helpful and friendly. Food in bistro bar was delicious and not your usual bar food. You could tell the chef took pride in his work. Room was very big, had both a bath and separate shower and two sinks which was a nice touch. The pool was lovely and I really enjoyed my... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
21 May 2013

Dear Guest, Thank you so much for your very welcomed and valued feedback. We really appreciate you taking the time to let other tripadvisor users know about your stay with us. We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back again soon. Best Regards, The Ardilaun Team More

Galway, Ireland
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

I stayed here 1 night while attending a function in the hotel. Our room was very old fashioned & dated with horrible itchy blankets (circa 20 years ago) & the mattress was very uncomfortable! Every time you flushed the toilet it sounded like a plane was getting ready for take off. I'm sure some rooms in the hotel are more... More

See 4 more reviews by cunga22 for Galway
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
18 May 2013

Dear Guest, Thank you for your review. We are, of course, very sorry to hear that you found the bed to be uncomfortable. Unfortunately, we cannot ascertain which room you stayed in from your review but would like to assure you that all of the mattresses which are used throughout the hotel are of a very high standard. In terms... More

Dublin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 May 2013

My wife and I stayed here for one night two weeks ago. It was not our first visit here. On our arrival we were greeted with warmth and courtesy. Our room was clean, cosy and warm on what was a chilly and rainy Galway evening. A very relaxing hour or two was spent in a very comfortable lounge area near... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear 'jdb8', We are delighted that you enjoyed your stay with us and are grateful that you have taken the time to share your feedback here on tripadvisor - thank you. Your comment in relation to temperature of breakfast has been highlighted to our head chef and the team in the kitchen and dining room. We hope that you will... More

Newbridge, Ireland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

Had a pleasant 2 night say recently. The weather was miserable, but it was lovely to relax by an open fire looking out at the miserable weather. Beds were very comfy, could have stayed in it for ever. The swimming pool was lovely. The hotel is a bit away from the centre of Galway, so not for walking, unless a... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear 'Car0I74', Thank you so much. We are very happy to know that you enjoyed your stay with us despite the weather - if only we could regulate the weather in Ireland - that would be just ideal! Thank you for sharing your feedback here on tripadvisor and we hope that you will come back to stay with us again... More

Tullamore, Ireland
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 May 2013

its the second time we went to ardilaun,its nice and clean in the middle of town breakfast is ok staff is very friendly.the only think i can say didnt like the swimming pool it was very cold and changing room was dirty.

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear Alan, Thank you so much for your review. Of course, we are very disappointed to read your feedback in relation to our Leisure Club. I really would like to stress that this is not the usual feedback we get. That said, it has been communicated directly to our Leisure Club Manager and he will refer to any information which... More

Galway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 7 May 2013

Stayed here recently. Welcome was nice upon check in, was asked if we would be eating there to which I replied no - as we were meeting friends in town for dinner - but the receptionist continued to give me a big speel about opening and closing food times in their restaurant and bar, I could have asked for this... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear 'LyndsGalway', It is disappointing to read your review and, as you are aware, we take all feedback very seriously and where possible it is addressed immediately. Thank you for having taken the time to speak with our reservations manager Kate since you posted this review. We value each and every customer/guest of the hotel and customer satisfaction is of... More

Dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

We recently stayed in the Ardilaun with our dog, in one of their pet friendly rooms. This was our second visit to the Ardilaun. Large room on the ground floor with own patio and access to enclosed garden. Welcome pack in room for dog including bowl, treat and printout of local walks and beaches. We were allowed to bring him... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear 'Olinda23', Thank you - for your feedback and for staying with us. We are very happy to know that you, and your dog, enjoyed your visit to The Ardilaun and we very much look forward to having you back to stay with us again in the future. Best Regards, The Ardilaun Team More

Dublin, Dublin, Ireland
1 review
5 of 5 stars Reviewed 5 May 2013

A large group of mainly Senior Citizens arrived at The Ardilaun Hotel last Sunday 28th April for a 5 day stay. We were returning there for the third time and the group favour it above several other hotels they have visited. Check-in was the fastest, most effecient we've ever experienced (One minute the foyer was filled with people and baggage... More

JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear Isabella, Thank you so much for your very valued review. We very much appreciate that you have taken the time to share your feedback. We are absolutely delighted that you all enjoyed your stay with us and we thank you for being returning guests. We very much look forward to welcoming you all back to stay with us again... More

Dublin
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 May 2013

6 of us recently took the special offer of 2 nights B&B plus dinner here. Our rooms were in the new block and they are fantastic. These rooms are spacious and luxurious and the beds are very comfortable. The reception area is impressive, nicely decorated and gives a welcoming feeling. Breakfast is all high quality, without exception. We had dinner... More

See 2 more reviews by Ashlawnguest for Galway
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review
16 May 2013

Dear 'Ashlawnguest', Thank you so much for your wonderful review. We are delighted that you enjoyed your stay with us and very much look forward to welcoming you back again in the future. Kindest Regards, The Ardilaun Team More

 
 
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Additional Information about The Ardilaun Hotel

Also Known As:
Ardilaun Hotel
Address: Taylor's Hill, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Galway
#7 Family Hotels in Galway
#8 Luxury Hotels in Galway
#17 Business Hotels in Galway
Price range (per night): RM405 - 849
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more   less 
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The Ardilaun Hotel
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