Stayed here, very nice room, but very little atmosphere. Mostly business clientele. Although the bar was very tranquil setting. The reception staff were very efficient but no personal touch.
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Dear Guest,
Thank you sincerely for spending time writing about your experience here in the Radisson Blu, Hotel and Spa, Galway.
Thank you for the positive comments about your room and the Atrium Bars tranquil setting.
I apologize that you left our hotel with a negative feeling regarding the service.
We pride ourselves in delivering the highest standard of service...
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I stayed here in December 2011. Although the hotel was very busy with Christmas parties the service and staff demeanour didn't suffer. Gentleman on check on was very efficient and friendly. Room service dining was excellent. No big delay and the food was piping hot.
The room I was in looked onto a flat roof which was littered with cigarette...
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Dear Guest,
Thank you so much for spending the time to write this review of our hotel. We were delighted to read you enjoyed your stay. I wish to apologise for the cigarette butts on the flat roof taking away from your view, unfortunately, though this is a non smoking hotel, on occasion cigarette butts are thrown from the outdoor...
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Well I stayed here for the night with a friend and we had separate rooms and both were very nice and beside each other. We decided to have fruit delivered to both rooms and it was good value fOr money. Room was lovely and big view was not great but you cannot have everything. Food was amazing in the bar...
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Dear Guest,
Thank you so much for taking the time to write this wonderful review about our Hotel. We were delighted to read you enjoyed your stay with us. I f you would like to contact me directly next time you stay I would personally be happy to organise a room with a sea view so that your stay here...
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Not a bad hotel but dont go there with a gift voucher!!
Stayed here as we had been given a gift of voucher as a present. On check in there was issues with the voucher being told that there was no money on the voucher and that we would have to pay for the room and then get refunded when...
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Dear Guest,
Firstly, may I thank you sincerely for the constructive comments that you relayed in your review. I was extremely disappointed to hear that you were so dissatisfied with our hotels service.
We pride ourselves in delivering the highest standard of service, but obviously we did not meet your expectations during this time. I have looked in to the...
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Stayed here for 2 night’s midweek with my wife.
Location was good, just a few minutes’ walk to Eyre Square.
Staff were friendly, and service was very good.
Didn’t use the Spa service, but used the pool. It was ok, nothing out of the ordinary.
Room was clean and quiet.
We didn't eat in the restaurant, so can't comment on...
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Dear Guest,
Thank you so much for your review and comments on your recent visit to The Radisson Blu Hotel & Spa, Galway. We are delighted you were satisfied with stay with us. We are very proud of our Super breakfast service and were thrilled to read you agree, I can only assure you our restaurants also offers such high...
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Enjoyed our overnight stay. Staff were friendly and helpful. Rooms were spacious and bed very comfortabl
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Dear Guest,
Thank you for your comments on your recent stay in our Hotel, we are delighted you enjoyed your visit. Here at the Radisson Blu we are very proud that every room has large luxurious beds with Egyptian cotton sheets and goose feather pillows to ensure your stay with us is as comfortable as possible. Thank you again for...
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Good location, large hotel, nice breakfast.
I stayed in room 1287 for 2 nights, and one thing that I didn't expect was the journey to my room being plenty of walking and involving 2 separate elevators.
Another weird surprise was the accessible shower for elderly folks or persons who are less abled. Not a problem, just a bit strange.
All...
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Dear Guest,
Thank you so much for taking the time to write about your recent experience at out hotel.
I am so sorry to read about your frustration on booking your second night with us, trust me when I say I understand how you must have felt. I can only assume your online booking agent was offering you a two...
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Stayed for 3 nights ,room windows was inside in hotel, terrible smell was in the room.I asked housekeeper supervisor( tall lady) can you sort this then I come back,but nothing was done.Her english was very poor.Maybe she didn't understand me.The fact is staff need improve english .
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Dear Guest.
Firstly, may I thank you for taking the time to write these constructive comments. At the Radisson Hotel & Spa we pride ourselves in offering a 100% guest satisfaction guarantee and I am very sorry to read that we have fallen short of your expectations on this occasion.
I absolutely understand your frustration and I am very sorry...
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Nice hotel with spacious rooms. We had a drink and a snack in the bar and the food was excellent. The only downside is the lack of elevators on the hotel. They were in constant demand and we found ourselves waiting a considerable amount of time to get one. But we will return and we're looking forward to checking out...
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Dear Guest,
We were delighted to read you enjoyed your stay with us. Thank you sincerely for taking the time to write about your experience here in the Radisson Blu Hotel & Spa.
We look forward to welcoming you back again soon and hope you have the opportunity to enjoy spirit one spa, and our new sushi restaurant RAW.
Best...
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Had a fantastic night here.
Check in and check out was efficient yet friendly.
Rooms a delight with all the conveniences you would expect from a 4 star city hotel. The bathroom not as nice as the Dublin Radisson, but clean.
Breakfast buffet was fantastic with an extensive choice of options. Again efficient but friendly service.
We visited the pool...
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Dear Guest,
What wonderful comments, thank you very much for sharing your experience with this us.
It is great to know our customers are happy and enjoy their time with us.
We hope you will be a loyal customer and look forward to welcoming you back to the Radisson Blu Hptel & Spa, Galway very soon.
Kind regards,
Louise O'Hara...
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