had a familly gathering at this hotel for my daughters confirmation, we travelled down from limerick we booked four rooms and had a evening meal in the bar, all i can say is the service was excellet, staff were brillent and food delicious. joe the manager was excellent to deal with, he made the whole weekend special. great value for...
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Dear Ballinakil1,
Thank you for taking the time to post your review. I am delighted to pass your kind comments on to our staff who work very hard at maintaing the standards that you describe.
I do hope you will have an opportunity to visit us again in the future.
Kind Regards,
Joseph McCarthy
General Manager
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Delighted we booked this hotel, eu59 b&b. On a Saturday night! Staff are great, it's clean warm central food delist what else could you want. Only the parking is a bit iffy but where isn't it these days? The guys here made sure we got a space tho ... See what I mean when I say the staff are great?...
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Dear Tez1,
Thank you for taking the time to post your review of your recent visit and dealings with us here at the Hotel. I am delighted that you chose to stay with us. Our sincere apologies for any inconvenience caused with regard to the parking. Where hotel parking is limited we do always try to get a space as...
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I booked this hotel for one night because I wanted to meet up with some people in Tralee. The website stated it had free parking and the hotel was recently refurbished to a very high standard. When my husband and I arrived, we had to drive down a narrow lane, negotiate a very sharp turn to the right and then...
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Dear Erins-Isle122,
We are grateful that you took the time to write this review. As a family run hotel, we strive to exceed our guests’s expectations by providing first class hospitality. It is only through Guest feedback that we can maintain this.
We at the Imperial Hotel Tralee are delighted with your constructive comments, and please rest assured that your...
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We stayed for 1 night in The Imperial in Tralee over the Christmas period as we were visiting family in the town.
Initial walk-in experience was not good - nobody at reception, and then once there was they couldn't find the booking we had made the day before online. Having waited for about 10 mins somebody came along and booked...
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Dear ronypony,
Thank you for offering such constructive feedback following your recent stay, I am dissappointed to read that the bedroom you were allocated for your stay did not meet our standards, I have asked Elizabeth my accomadation manager to ensure that the items listed have been addressed.
I must also apologise that there was not a receptionist at the...
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I stayed here for two nights whilst visiting family. The room was nice and it was bright. I did get the room on a special rate though and if I had to pay full price (substantially more than I paid), I would choose somewhere else. It was centrally located as well.
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Dear Ibiscuit
Thank you for taking the time to write a review on our hotel. We are glad that you had a positive experience during your stay with us. With regard to our rates we have a number of special offers available all year round and endeavour to make sure that our guests recieve the best value possible.
Thanks once...
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Wireless reception is lousy in roons, bur after all the best thing 30 euros per person can get
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Dear Mayanr,
Thank you for taking the time to post a review on here. We did indeed experience issues with our wireless access which as of January is now working without problems, thankfully.
We look forward to welcoming you to Tralee in the future.
Kind Regards,
Joseph McCarthy
General Manager
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We had a Friday and Saturday at the Imperial and had no complaints. The room was small but comfortable. The Manager Joseph McCarthy was very helpful and obtained good seats at the National Folk Theatre, A performance every one with a bit of Irish blood should see.
The Staff were helpful and the breakfast enjoyable with newspapers provided. There was...
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We had occasion to stay overnight in Tralee and booked into the Imperial. The receptionist couldn't have given us a warmer greeting. Really helpful. There is no lift in this hotel but that wasn't a problem. The food in the bar was excellent. We were well satisfied with both the quality of the food and the efficiency and friendliness of...
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Dear Fuschia,
Thank you for taking the time to write a review on the Imperial Hotel. I'm delighted to see you both enjoyed your stay with us so much and look forward to welcoming you back in the future to us. I have also passed your compliments onto my team.
Kind Regards,
Joseph McCarthy
General Manager
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We stayed at the Imperial for four days and it can't be beaten for location and value for money. The staff were always friendly and helpful. Breakfast was excellent. The car park was sometimes full, but there is plenty parking space in the street. Tip: If you get back late and there is no room in the car park, just...
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Dear Gem413,
Thank you for taking the time to post your review. I was delighted to read your glowing review of your stay here with us. I have shown your review to our staff and they are thrilled to be thanked for their service.
I do hope that you will take the oportunity to visit us here again soon, we...
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On Feb 20th My Sister Cathy Donohue turned 50 years young, My family had decided to celebrate it with a Birthday Lunch in the Impearl Hotel. I would like to say thank you to the management and staff for taking such great care of us.
The Room
Happy 50th birthday signs and balloons were place around this private dining room...
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