Stayed here on a special deal a couple of months ago and was not disappointed. The hotel itself is lovely and is located a short taxi journey from the centre of kilkenny. When we first arrived, parking was a huge problem as there was a wedding on in the hotel, cars were literally parked everywhere! I travelled with my partner...
More
Dear Guest,
Its good to hear you had an enjoyable stay with us.
I am very disappointed to hear that you believe some members of the team were rude and unfriendly, we constantly strive to ensure that our guests are happy and taken care of and on this occasion I can see that you did not feel this way. If...
More
myself and my partner stayed for two nights from check-in to checking out we had a very enjoyable stay. Receptionist was very friendly and helpful, we were checked in immediately. Our room was very comfortable and spacious with a balcony which i requested when making the booking. To access the room corridors you need your room key so it is...
More
Dear Guest,
Thank you for taking the time to review Hotel Kilkenny on TripAdvisor. Everyone is delighted to had such an enjoyable stay with us. Your kind comments will be passed on to the Team at Hotel Kilkenny and we look forward to welcoming you back to us again very soon.
Kind regards the Management and Staff of Hotel Kilkenny....
More
Attended a wedding in this hotel on 14th April. Had a brilliant time. The room we booked to stay is was really nice, with balcony and it was massive with a 6ft bed, bathrobes and slippers - all the touches. Really clean and crisp white sheets. Couldnt have asked for more.
I just had a few points to make, that...
More
Dear Guest,
Thank you for taking the time to post your comments, feedback is very important to us and I will ensure that your comments about the carpet etc... are passed onto the relevant Team and we will ensure that they are cleaned straight away.
Thank you for your kind comments and we are delighted you enjoyed your stay with...
More
Stayed here last Saturday night for the first time but will be back in the future.
Room was lovely and spacious and the staff were really nice and friendly.
Had a meal in there restaurant and couldnt find fault with it, The Potato Ravioli was to die for, had the chicken for main course and the only complain was there...
More
Dear Guest,
Everyone at Hotel Kilkenny is delighted you enjoyed your stay with us.
Haing a late check out is great leaving you time to relax and enjoying your break away just that little bit more.
All your kind comments will be passed onto the Team at Hotel Kilkenny and we look forward to welcoming you back to us again...
More
I stayed here on a business trip and found the hotel great. I had one of the new re-vamped bedrooms and the bed was big enough to get lonst in it. My room had a safe but some of my colleagues didn't have this facility. I had no complaints except that the bed was a little hard which is a...
More
Dear Guest,
Thank you for taking the time to post your commesnt on TripAdvisor.
Everyone is delighted you had a great stay with us, customer Feedback is very important to us and all our comments will be passed to the Team at Hotel Kilkenny.
The Kids Club which you saw is available for all children aged 4-12 years and is...
More
I stayed here for a weekend as part of a deal Two nights for the price of one, which included an upgrade to a deluxe room where possible, and an additional charge of €20 applied for a Saturday night. I made my booking 4 months in advance for a deluxe twin room and was told it would be an additional...
More
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor.
I would like to ask that you please contact the hotel directly on experience@hotelkilkenny.ie based on the details in your post you should not have been charged €40 you should have been charged €20 however if you please contact us at the above email address we...
More
Stayed here over easter with my family. First impression of the hotel was positive, lovely lobby area and bar. However, bedrooms were not of a four star quality, furniture dated and in parts damaged i.e dressing table chipped, carpet was stained and had a look of being not clean. In the bathroom, bath seal needs to be re done- looked...
More
Dear Guest,
Thank you for taking the time to write a review on TripAdvisor.
With regards to your comments about the standard of your bedroom I am very surprised as our Accommodation Department take great care to ensure everything is perfect prior to our guests arrival. If you would be able to contact us with your room number we can...
More
Hotel is nice, quite busy and noisy but manageable.
Staff are very friendly, especially the house keeping staff.
Food was disappointing especially in the bar. The location is a bit too far away from Kilkenny itself for my liking and there's a very late check in time of 4pm.
More
Dear Guest,
Thank you for your kind comments with regards to the Team at Hotel Kilkenny, unfortunately location is not something that we can change however the standard of food is something we constantly strive to ensure is of a very nigh standard, we have a very busy bar with a lot of local and residential trade and overall we...
More
We had a deluxe room upgrade that (despite requesting a quiet room some months back when the booking was made) was at the rear of the hotel on the main busy road overlooking an ugly unfinished building site.
The bedding was "tired" and bobbly, the sheets ill fitting and the room too cool (as in termperature) for comfort. Overall found...
More
Dear Guest,
Thank you for posting your comments on TripAdvisor, unfortunately the view of the residential estate that is behind the hotel which is under construction is not something we have control over. We would be hope that this will be completed shortly.
With regards to your breakfast - I can only apologise and say that this is not something...
More
Hotel Kilkenny, a modern facility, sits on a picturesque property with wonderful landscaping and some water features.
Rooms are spacious, but, if you are an American traveling abroad, you will scratch your head at the Queen + Single three person sleeping arrangement in some of the rooms.
Room service is moderately priced and delivers until late in the evening. Hotel...
More
Dear Guest,
Thank you for taking the time to post your comments on TripAdvisor.
While we are very happy to hear you had an enjoyable stay overall we are disappointed to heard that you didn't fully enjoy your recent stay. While we ask our guests to take other guests into consideration unfortunately some guests don't honour our requests and for...
More
If you own or manage Hotel Kilkenny, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
362 Reviews
306 Reviews
423 Reviews
