Wow! Where to begin, the staff was outstanding, they were all courteous and attentive. The hotel, while being older and a little outdated compared to today's standards was so perfectly located. Our room was located at the back of the hotel and was clean and quiet. Perfect for a good rest after a busy day. The Pub was enjoyable but... More

I stayed here on Saturday night as I was attending the Munster game. Firstly I would like to commend the young lady on reception. She is a credit to your establishment. She even moved her car so that we could park in the Carpark. She was extremely friendly. Such a pity she did not have a name badge on so... More

Working in Limerick, we were based at this hotel for 5 weeks and rights from the start Marie and her staff were exceptional. With numbers of people I needed to book in and changing requirements, they made it very easy and efficient. The Gym is great, and free! I ate breakfast and evening meals at the hotel which were very... More

We stayed at this Hotel this week end, the staff were quite helpful but the hotel does not cater for people with special needs or wheelchairs, there are no rooms for disabled people, there is NO on site parking and if you have a car you have to put it in an under ground car park which is a few... More

Stayed here as was attending theatre and as weather was poor decided to stay in city overnight. The hotel is well situated in the city & has complimentary carparking which is very useful in Limerick. The only downside was that it was an underground carpark below the casino so not sure i'd be comfortable parking there late at night. The... More

Staying in this hotel, I wasn't expecting much having read the reviews and knowing it was 3 star. But the service was nothing less than outstanding. One particular staff member - Emer at reception went the extra mile to make sure my stay was seamless with early check-in, recommendations, print outs and always genuine in her interactions for which I... More

Pros: The price was reasonable and the location was perfect. Cons: There was a terrible smell similar to sewage throughout the corridors. The room was very, very basic. They only supplied one set of towels for the both of us and the walls and ceiling were paper-thin. We could hear everything from all angles which woke us from 7am onwards.... More

Arrived on Friday evening. Having booked in I took lift to my room only to be greeted with two bags of very soiled laundry. As the lift door of lift opened on my floor I was confronted by a table covered with stale food, dirty glasses and bottles. The housekeeping staff were having a great chat in the linen room.... More

Wow what a place. I travel all over Europe and this place is like a 5 star compared the staff are great very helpful especially Marie who's a diamond at sorting things out for you very recommended they also have free wifi which is tip top and the parking is free the breakfast is spot on buffet style and the... More