Stayed here for wedding and I must say the wedding reception was excellent especially the opera singing staff. We stayed two nights but found the stay in hotel a little ordinary. Hotel in general was in need of a little TLC. Rooms were okay. Breakfast on first morning was not good. I could smell that some of food, namely white...
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Good afternoon
Thank you for your review and delighted that felt our wedding facilities and staff were excellent, we do pride ourselves on our wedding product - I will ensure to pass this on to our dedicated meetings and events staff.
In relation to your other comments I have messaged you seperately so that I can investigate further as I...
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We had another lovely weekend at the Radisson Blu Hotel & Spa Limerick. It started with the receptionists - absolutely top class, warm friendly and most importantly efficient and expedient. Then to dinner, the restaurant waitresses & waiters just superb and the rib steak was top class. Our room was lovely and comfortable. We meet in Radisson every 3 months...
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Thank you very much for your wonderful review on our hotel, in particular in relation to our staff and food offering. We are always delighted to welcome back our loyal guests and perhaps next time that you visit you might try out our spa facility.
Warmest Regards
Tom Shanahan
Director of Sales and Marketing
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stayed here with my 3 kids to see a game in thomond park. The hotel was in a okay location but the staff! Its like they hated the children. Very rude towards me and children. Room was ok but small enough. I will not return and i will not recommend the hotel to anyone! on a brighter side food was...
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Many thanks for taking the time to write your review - delighted that you felt our food quality was very good, however dismayed to read your comments with regards to the experience you had with our staff in relation to children. I am sure if you read all of the other comments on tripadvisor in relation to children you will...
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We celebrated our sons Holy Communion lunch at the Radisson Hotel Limerick last Saturday May 12th. From the moment we walked in the door we couldn't have been looked after any better. Andrea at the reception greeted our child by name and immediately came over to ask him all about his day so far and generally made a big fuss...
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Thank you so much for taking the time to write such a wonderful review on our hotel and staff. Both Stacey and Andrea are delighted to have been mentioned. I will of course also pass on the excellent feedback to our Kitchen and operational staff in relation to your comments on Food and value.
I hope to see you soon....
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Just back home having stayed the weekend for a family occasion. I travel quite a bit (around 20+ hotel nights per annum) and this hotel is great. We had breakfast, bar snack and a family meal and all were excellent. The family room was an excellent size and what you would expect of a Radisson. Good toiletries and plenty of...
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Thank you so much for your glowing review on our hotel during your recent trip to our hotel - I , am delighted that you felt our offering for families and our staff in particular were "Terrific" and I do hope that you will return to us soon.
Regards
Tom Shanahan
Director of Sales and Marketing
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The location was fine, we were staying there for a Munster game in Thomond which is nearby. The staff were friendly and helpful.
However, the room left a lot to be desired. I booked a double room but we got a twin (i.e. two single beds - very romantic!.) For some inexplicable reason it was also an 'accessible' room with...
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Thank you for your constructive criticism which I have brought to the attention of the Management - we pride ourselves on our product and service, so I can assure you we will take the necessary steps to ensure that this does not occur again. Of course we would love to rectify the situation with you, so if you could email...
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Hotel had modern decor that just felt impersonal after other hotels we visited on our tour of Ireland. Rooms were clean & nice. Lobby was often noisy since dining area is not separated from lobby & party was in full swing. Nicly kept grounds
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Thank you for taking the time to write your review. As you mention we are not located within walking distance of attractions, however we do not mention we are in any of our online listings. I am pleased that you enjoyed our rooms and cleanliness and hope that the atmosphere in our restaurant did not detract too much from your...
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My wife and I stayed here In January, the evening before Munster v Castres.
We found the hotel to be very impressive, very pleasant very well laid out.
The staff were very friendly and welcoming.
The rooms were very spacious, and very comforting making it easy to relax and unwinde.
We decided the morning after our stay to to extend...
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Thank you so much for your wonderful review on our hotel and in particular for the comments on the assistance that Mark gave you - he is a valued member of our team and does indeed go above and beyond with his customer service.
I do hope to welcome you back to the hotel soon for the next match.
Regards...
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We recently stayed here for 2 nights in a family room. Staff were nice enough. Our room wasn't particularly clean and the shower leaked though. I had to move the beds a bit to find a lost toy and the it looked like they had never ever vacuumed behind there. The carpet everywhere looked in need of a deep clean....
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Thank you very much for your constructive feedback, I have passed this on to the relevant departments. I was disappointed to read some of your comments as I assure you that this is not the norm - you can see this with other tripadvisor reviews. However customer feedback is always welcome. We have invested in promoting our hotel in particular...
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I can't stop raving about this stunning hotel. Staff and management were excellent from the second we arrived till we left. The food in the restaurant was outstanding as I am a very fussy eater. We loved every minute and can't wait to go back. I'm highly recommending this hotel to anyone who will listen and have done. So since...
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Thank you very much for your positive review on our hotel - I am delighted that you had such an enjoyable stay and feel strong enough about us to recommend. We look forward to welcoming you back to the hotel very soon.
Regards
Tom Shanahan
Director of Sales and Marketing
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