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Holiday Inn Peterborough West

4.0 of 5
Thorpe Wood, Peterborough PE3 6SG, England (Formerly Peterborough Moat House)
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Holiday Inn Peterborough West
Ranked #10 of 28 hotels in Peterborough
4.0 of 5 stars 99 Reviews
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99 reviews from our community

What travellers say about this hotel
  • Reception staff(4)
  • Very good(4)
  • Buffet breakfast(3)
Traveller rating
    24
    45
    19
    6
    5
Only show reviews for Family (10) | Couples (24) | Business (51)
Date Rating
Edinburgh, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 22 April 2012

Not a city centre hotel, but maybe 10 minutes from the centre of town. The room was a standard hotel room, two single beds and a small bathroom. I've stayed in a few holiday inns, and this certainly isn't the best. The numbers on the door for a start have just been stuck over the old painted ones, which looks... More

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Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
24 April 2012

Thank you for your recent comments regarding your resent stay with us at the holiday inn Peterborough west, I would like to apologise for the lack of sleep due to the noisy rooms and for the response you receive from our receptions the following morning I have also spoken to our head chef with regards to our breakfast selection and... More

Sunderland
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 April 2012

Clean room, quiet nights sleep, decent breakfast, friendly staff. Hotel is a fair way from town centre but you aren't missing much in Peterborough. 5 minutes walk is The Woodman pub, which does reasonably price meals and decent beer. More

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See 2 more reviews by ALMackem for Peterborough
Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
24 April 2012

Thank you for your review, it is always good to recieve positive comment How ever on your next visit why not try out our latest promotions in the Restaurant or Bar area I am sure it will appeal to you More

Telford, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2012

On booking in we were allocated a executive room which was a free upgrade because of our status in the priority club, although we were not quite upgraded to the level that we usually get in a Holiday Inn, The room was very small, as was the bathroom, It was clean and tidy. On the first night we had a... More

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Surrey, UK
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 April 2012

Stayed for a single night over the easter break at this hotel. Other than the lack of free internet the place was fine. They have obviously worked hard to improve the hotelsince I last stayed thereand the staff were professional, polite and helpful at all times.. Food was also improved - nicer breakfast overall with more fresh products seemingly in... More

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Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
11 April 2012

Thank you very much for your comments, It is always nice to recieve good positive feedback I will be sure to pass these on to the department heads More

Chepstow, UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 April 2012

We stayed here recently for a family event in Peterborough - 5 of us in 2 rooms, for 2 nights (Friday + Saturday night). Can't really fault the cleanliness, comfort or quietness of the hotel or rooms, however... We tried to book a family room direct with Holiday Inn (both on the website, and over the phone) but were told... More

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Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
9 April 2012

Thank you for your feedback from your visit, I am sorry to hear of your few grumbles. Breakfast is usually booked at initial check in and is discounted at that time to £15 for 2 people and £10 for a single person, per breakfast. I would like to take this opportunity to apologise for the mis-communication from our team members... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 April 2012

Being a regular @ HI Peterborough I would advise anyone staying in the area to stay here. The hotel is clean, the foos is great and the reception staff are both professional yet friendly and welcoming. Special mentioned should go to Charlie, Alison, Sophie and Lyndsey who always go above and beyond. More

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Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
9 April 2012

Thank you for your positive comments, It is always nice to receive feedback. I shall pass your comments to the team members mentioned. More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 March 2012

I have been staying in a double room in this hotel for 3 days every week for the previous 3 weeks and my plan is to stay for the next 5 weeks. Its been great. Rooms are large and clean, food is good, staff are pleasant and attentive would definitely recommend it. Only downside has is that the TV's are... More

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Huddersfield
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 March 2012

I use this hotel on a regular basis and find the reception staff welcoming and rooms very clean and well presented. The bar & breakfast staff are attentive and the breakfast is always fresh and hot. The food I have eaten has only been in the bar but always fresh and well prepared. The only disapointing thing needing note is... More

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See 3 more reviews by mcoton for Peterborough
Moira, United Kingdom
Top Contributor
60 reviews 60 reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 March 2012

Stayed for a long walking weekend in February and found the hotel mostly empty so we had most of the staff to ourselves. We had an executive room which was clean spacious and reasonably well-equipped. A few minor comments : The television is an old-fashioned CRT with only a handful of channels , very last century. The refreshing of the... More

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Mark Knight, Manager at Holiday Inn Peterborough West, responded to this review
7 March 2012

Thank you for the positive comments regarding your last stay with us at the holiday inn peterborough On the issue with the safe being lock and staff members not able to assit you, i have asked for traning to be carried out with all my heads of departments and assistance managers More

Singapore, Singapore
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 February 2012

just had two relaxing days in his hotel. A little far from City Centre but if you are looking for somewhere to eat in the evening and do not want to use the hotel, then there is a pub doing excellent food about 5 mins walk from hotel. However the food in the hotel itself is good, if a little... More

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Additional Information about Holiday Inn Peterborough West

  • Holiday Inn Peterborough
  • Peterborough Holiday Inn
Address: Thorpe Wood, Peterborough PE3 6SG, England (Formerly Peterborough Moat House)
Price range (per night):* RM251 - 653

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Holiday Inn Peterborough West
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