Stayed here with my partner in November 2011. We just wanted a night to ourselves to celebrate our engagement. We had booked a special deal where you got a two course meal inc. When the money was taken from my account it was less than expected, and when we arrived we were informed there was a wedding so they hadnt...
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Booked this hotel for a father and son weekend up in Peterborough. As exciled Peterborough Utd supporters this was our annual pilgrimige from Devon for the last home game of the season. There was a special deal on for the weekend and the rate was very competitive. Before booking on line sent a couple of emails just to confirm parking...
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Dear Guest
I am glad you enjoyed your stay and that all my staff looked after you while you were here in Peterborough. Maybe next time you can try our food - we have also added a range of freshly hand made pizzas to our menu since you last came so hopefully one of these might tempt you.
See you...
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We booked the superior double room for one night here to go to Peterboroughs ground for the match on the 21st April. Our room was clean, spacious and comfortable.
Sadly we had to check out early and therefore missed our breakfast but everything else we experienced we could not fault.
We would definately recommend this hotel for anyone wishing to...
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Dear Guest
Thank you very much for your kind words. I am glad you enjoyed staying with us and I look forward to welcoming you back to Peterborough again soon.
Regards
Martin Reilly
General Manager
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The Queensgate Hotel is situated on a busy main about a 5 minute walk from the town centre. The photos of the hotel are a little deceiving as the road appears more residential than it actually is. On arrival, we were greeted with a friendly welcome, the Receptionist was most efficient and helpful. Reception and all public areas were spotless...
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Dear Guest
Thank you very much for your business and kind words. I am glad my team looked after you well and you very much enjoyed your stay with us.
I wold however appreciate it if you could let me know personally, what we could have done in your opinion to obtain a higher overall score as your experience seems...
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Booked several rooms when attending a family wedding - Disabled guest was then charged an extra 15 pound per night as they were in an "executive room" so say management. Basically they think its ok to charge disabled guests more. Issues with a late party held by the owner for his birthday meaning some of our party had a disturbed...
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Dear blandfordblue
As we have had quite a lot of correspondance already on this I do not see the need to go into much here, however will point out I am still awaiting your reply to my last email to you - sent 7th March.
You booked a special offer, pre-paid, non-refundable / amendable standard double room and made a...
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We had a fantastic day, the staff were brilliant. A big thank you to Raj who organised for us. We also stayed over the night the was amazing so clean and comfortable. The food was great all our guests complimented us on the food, so a big thank you to the chef. You made our day perfect in every way,...
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Spent two nights at this hotel when away on business and, overall, was very pleased. The rate I got was £53 B&B which represented very good value for money. The hotel has been partly refurbished and, for a budget offer, is more than decent. Staff were friendly and efficient, but always thin on the ground – though perhaps that’s to...
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Dear Roger82
Thank you for your business and subsequent review. I am glad you had a good stay and found our hotel great value for money. Although we are Peterboroughs highest ranked 3* hotel by the AA, we offer prices on average 40% lower than our competition - hence you got a great price. Thank you for your compliments on...
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I stop in Peterborough on business quite a lot and tried this place for the first time. what a find! The staff were all friendly, the room warm and clean and it was lovely to have a proper freshly cooked breakfast - not buffet style like most. Rooms could be a little bigger, and the one I had didn't look...
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Dear Guest
Thank you very much for your kind words which I have relayed to my staff. Hopefully our great value will keep you coming back.
Kind Regards
Martin Reilly
General Manager
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Used for a business meeting. Thought last time there was room for improvement, sadly has got worse.
Car park is a joke, far too small, and decidedly untidy. Detritus all over the place.
The room was in need of a refurb. Lamps failed in light fittings, basin in bathroom had a bit the size of my hand that had been...
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Reviewed 5 August 2010
Dear Alex1706
Thank you for your comments. Having spoken to 6 of your collegues at the same meeting including the organiser, I feel it appropriate to reply to some of the points you raised as your view differs from theirs.
Like many City Centre hotels parking is limited here, however as long as guests park considerately there is ample space...
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Booked for few days when attending family wedding. made requested for silent room and was not disappointed. Big room with clean bathroom. Including breakfast also good value. Place is near to centre and can walk there in 10 mins. I have stayed in other small hotel but they are not so good. This is very friendly staff and had very...
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Dear Stefan B
Thank you for your kind words. I am glad all my staffs efforts are paying off and you think we are one of the best small hotels you have stayed in. Hopefully we will see you in Peterborough again soon.
Kind Regards
Martin Reilly
General Manager
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