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All 34 Swindon hotels »

Hilton Swindon

4.0 of 5
Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
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Hilton Swindon
Ranked #11 of 34 hotels in Swindon
4.0 of 5 stars 218 Reviews
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218 reviews from our community

What travellers say about this hotel
  • Swimming pool(5)
  • Leisure facilities(5)
  • Restaurant staff(3)
  • Polite and efficient(3)
  • Very nice(3)
Traveller rating
    67
    73
    42
    21
    15
Only show reviews for Family (32) | Couples (91) | Business (42)
Date Rating
Chippenham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 21 May 2012 NEW

We stay for 1 night as it was my birthday treat. We booked just a basic room which we found to be alot better then many basic rooms in other hotels, As soon as we got back in from a meal out the air con unit started to make strange noises, after about 40mins i went to reception and luckily... More

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Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2012

Spent one comfortable and quiet night. The issue with the Internet access needs to improve, charging for it might be the policy, but then needing to log in all the time again and again from the mobile device was tiring. Sunny breakfast place with a goodish selection of food. More

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Nottingham, England
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 15 May 2012

I'm glad I wasn't paying for this. There were four of us booked in for the first night and five for the following night. The first night they couldn't find the reservation of my colleague who had booked the rooms, and the wifi wasn't free despite the rooms costing over £115 per night, had to get a code for an... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for your review following your recent stay with us. I am sorry to hear your arrival experience was marred by any confusion regarding your group booking. I will personally pass on your appreciation and comments to our concierge. Thank you once again for your feedback. More

London, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2012

This is a must place to stay if visiting this area. Stayed for a reunion of friends and could not fault anything. The hotel is beautiful, clean and rooms are lovely with everything you could possibly want. Service was excellent and food was the best I have ever tasted at any restaurant in the world, congratulations too the chef!! The... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for your review and taking the time to tell us about your recent stay and reunion with friends. It’s great to hear that the hotel staff made you feel extra welcome with their kind touches. Thank you once again for your comments and compliments. We hope to welcome you back to the Hilton Swindon at some point in... More

West Midlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 May 2012

Stopped at the Hilton over the May bank holiday on a fairly cheap deal booked through Expedia. As stated in other reviews hotel is a bit tired and in need of a refurb in some areas. Had to call housekeeping to a) supply another cup and b) provide new batteries for the remote control, this was sorted out in minutes... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for your review following your recent stay with us. We hope that some areas of the hotel will be refurbished later in the year. I am glad to hear you enjoyed our renowned Hilton breakfast, but sorry to hear that you were not made to feel welcome and cared for by the Restaurant Manager. I will be addressing... More

Nottingham, United Kingdom
1 review
2 of 5 stars Reviewed 7 May 2012

Just stayed for a long weekend , had to wait for a hour for our room to be ready , eventhough it was 3.30pm when we arrived. The public areas were not clean and the seating was marked and stained. The pool changing room were very small and not kept clean. Housekeeping generally not upto scratch. Staff in restaurant unhelpfull... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for your review following your weekend stay with us. I am very sorry to hear of the issues you incurred during your stay, and I am grateful to you for bringing these matters to my attention. I will be following up your feedback with the relevant Heads of Department. More

Chepstow, Wales, United Kingdom
1 review
2 of 5 stars Reviewed 7 May 2012

Horrendously expensive prices for sub-standard food. A caesar salad that was cheap lettuce, a few flakes of parmesan and sauce from a bottle then four small pieces of chicken 4cm by 0.5 cm - £16.00 then 4 very small processed lamb burgers on a stick 5cm long and supermarket dips £14.00 Costa Coffee cappuchino like dishwater, tried to strengthen it... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

I am sorry to hear that you did not enjoy your dining experience whilst staying with us. Your comments will be brought to the attention of the Chef. Thank you for your feedback. More

Portreath
Senior Contributor
34 reviews 34 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 7 May 2012

We booked a £129 Travelzoo break which gave us two nights b&b and dinner on the first night so good value for money from that aspect. Check in was quick and efficient and the room was fine. The corridors in the hotel could really do with a makeover, they are very shabby with frayed carpets stuck down with gaffa tape.... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for your feedback following your stay with us. It is hoped that some areas of the hotel will be refurbished later this year. We hope to welcome you back at some point in the future. More

London, England
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 May 2012

I stayed here as was attending an event nearby, it is easily found from M4. Car park charge of 3 pounds for a hotel on an industrial estate, where is the justification please? Hotel was mobbed at 5 pm with loads of people who had been in a private room and spilt out taking over nearly every seat in the... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
17 May 2012

Thank you for taking the time to tell us about your stay. I am sorry to hear that the wedding party guests impacted upon your stay. As General Manager for the hotel, please accept my sincerest apologies. More

Colchester
1 review
2 of 5 stars Reviewed 30 April 2012

Went for a last minute weekend away and won't be going back again. 20 minute 'discussion' with the receptionist who was trying to charge double the booked rate. Bed was like lying on bricks and the shower didn't work. Tried the hotel spa which had the smallest changing rooms I've ever seen. The floor around the pool was filthy with... More

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Gianni Arrighi, General Manager at Hilton Swindon, responded to this review
3 May 2012

Thank you for your review following your weekend stay with us. I am very sorry to hear of the issues and inconveniences caused to you during your stay, and I am grateful to you for bringing these to my attention. I will be following up your feedback with the relevant Heads of Departments. I do hope that we can welcome... More

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Additional Information about Hilton Swindon

  • Hilton International Swindon
  • Swindon Hilton International
  • Swindon Hilton
Address: Great Western Way | Lydiard Fields, Swindon SN5 8UZ, England
Price range (per night):* RM232 - 650

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