We visited this hotel for a two day training conference and were delighted with the level of quality and service we found. The hotel appears to be divided in to two sides, one containing bedrooms, the other small, medium and large conference rooms. Facilities within the conference rooms include interactive boards etc and are supplied with large comfortable chairs, tables...
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Thank you for your positive feedback following your recent visit to Alexandra House.
I am very pleased to read that you found the hotel, facilities, bedroom, food quality and variety, and the service all exceeded your expectations. I will of course ensure that your comments are fed back to the team.
As you stated, Alexandra House does cater for meetings...
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I stopped here in November 2011 as it was the end point of a 3 day run I had competed in (and mostly has to walk - but thats a different story). Anyway i was pretty tired and beat up when i arrived but the staff couldn't do enough to help me. The receptionist, bar and restaurant staff were all...
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Thank you for your review following your stay at Alexandra. I am really happy that the team looked after you so well, particularly after the ordeal you had gone through !
We work hard to ensure that our staff focus on guest needs as it is generally the service that differentiates hotels. I'm pleased that we fulfilled our own expectations...
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Great modern room with good shower and good facilities. You need a car to stay here but as a base for the surrounding area it's great. Breakfast ok- bar area very nice. Decent value when booked using a travel consolidator and for a weekend stay. I believe this is a conference centre Monday to Friday.
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Thank you for your positive comments following your recent stay at Alexandra House.
I do hope that you have the opportunity to visit us again soon.
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Stayed on a Saturday evening. Two rooms. We were visiting Swindon to see relatives. This was the only Hotel I could find that accepted dogs and got a great non refundable rate on Booking.com including breakfast. I rang to ensure the pool was open and to enquire about a cot as the booking confirmation said none were provided. The hotel...
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Thank you for taking the time to share your feedback following your stay at Alexandra and I am pleased that on the whole you had an enjoyable and relaxing time with us.
I am sorry that the breakfast service was extremely busy when you came to the restaurant and that the food was not being replenished quickly enough, a point...
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I spent 2 days I n this hotel for a corporate event. The hotel was fully booked and as I was one of the last ones of my group to arrive I was upgraded with an executive room. The hotel is in a lovely setting outside Swindon. The conference service are excellent, meals were included so I cannot comment on...
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Thank you for such positve comments following your stay at Alexandra House.
I am happy that the food and the level of service during your conference was of such a high standard and that the benefitted from an upgrade to an Executive room to further enhance your enjoyment and overall experience.
I look forward to welcoming you back in the...
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After having a good stay whilst attending a function at the hotel earlier this year we were invited to another function here and decided to once again stay overnight. The room rate wasn't quite as good as last time but still represented excellent value for money.
As before, the check in experience was pleasant and efficient and we found our...
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Reviewed 23 March 2011
Thank you for your positive comments following your stay at Alexandra House. I am pleased that the facilities, bedroom and service all met your expectations and therefore ensured another relaxing and enjoyable stay.
I look forward to welcoming you back to Alexandra House again soon
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I managed to stay at this hotel overnight, after a last minute cancellation. However, this hotel was fully booked weeks ahead of my trip.
I was in Wroughton for a week long training course. I do think that staying in the hotel without going out of the complex would have severely bored me, eating, sleeping and living in the same...
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Thank you for taking the time to share your experience following your stay at Alexandra House. I am pleased that you had an enjoyable stay with us and that the bedroom fulfilled your expectations, along with the quality of service during the conference you were attending.
I do hope that you have the opportunity to stay with us again soon.
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We arrived with family for a two night break.We had no problem with our room but my brothers room had no hot water.This was reported to reception and for one night it was hot.The next morning when leaving it was cold again.
The first night I ordered a ham and tomatoe sandwich which came without tomatoe and the bread was...
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Thank you for your comments and I am sorry that you will not be returning to stay at Alexandra House.
As I am sure you can appreciate, my reception team are tasked with ensuring guest bills are accurate and that payment is taken efficiently when guests depart. I am sorry if you felt that the receptionist did not trust you,...
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Booked this hotel last minute as a suprise to take my wife away for the weekend of our wedding anniversary.
The location is in the counrtyside just outside the village of Wroughton, we did get lost as our sat nav lost its GPS signal.
Check-in was very efficient & extremely polite with all aspects & facilities of the hotel explained...
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Thank you for taking the time to give your positive feedback following your stay at Alexandra House.
I am pleased to read that you were well looked after by the team and that the restaurant food was to a high standard. On the other hand I am disappointed that the bar staff were not as attentive as they could have...
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A modern hotel catering for conferences but giving good value at the weekends. It felt spacious, clean and modern.
The room was very good. It was very clean but that maybe because it is only a few years old. There was still gunk around the shower screen though. The room had all the amenities you'd expect of a business room....
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Thank you for your feedback following your stay at Alexandra House.
I am pleased to read that in general you had an enjoyable stay and that the food and service met your expectations. I will of course make sure that your other comments are passed on to the team to ensure action is taken.
I look forward to being able...
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