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Holiday Inn Express Gatwick-Crawley

3.0 of 5
Haslett Avenue East, The Squareabout Crawley, Crawley RH101UG, England
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Holiday Inn Express Gatwick-Crawley
Ranked #11 of 24 hotels in Crawley
4.0 of 5 stars 223 Reviews
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223 reviews from our community

What travellers say about this hotel
  • Harvester restaurant(8)
  • Very friendly(6)
  • Gatwick airport(5)
  • Car park(4)
  • Flat screen TV(3)
  • Clean room(3)
Traveller rating
    65
    111
    28
    15
    4
Only show reviews for Family (36) | Couples (59) | Business (38)
Date Rating
Mildenhall, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

Good.. Comfy bed, quiet, clean, good parking, great free breakfast, convenient for airport great restaurant next door with friendly service and good food. Bad...no free wi if. More

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Oklahoma
1 review
4 of 5 stars Reviewed 18 May 2012

We stayed here from May 6 - 9, 2012. I've stayed in many Holiday Inn Expresses and always find them to be pleasant. This one was no exception. We weren't originally sure how long we would be staying in the London area and wanted to just be close to the airport because we arrived very late and we didn't want... More

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southsea
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

I must have stayed at this hotel in excess of 30 times over the years and have never posed any problem; shortly after my last stay I noticed £100 being charged to my credit card without any reference to myself: on querying this with the hotel it appeared that this was in respect of a 'smoking fine'.As I have never... More

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Scott Rankin, General Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
17 May 2012

Dear Mr Wagner, Thank you for your feedback. I have tried to call you today to discuss this matter with you but the number on your profile is invalid. As the new general manager i am keen to understand what has happened to you and try to find a solution to stop this from happening again. I understand that you... More

Battle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 May 2012

My husband and I stayed at the Holiday Inn Express Crawley as an extra night on our way to Windsor. The booking was a last minute decision and we paid just £39 for a double room. We were greeted by a cheerful young man who informed us that, as requested, our room was on the top floor. The room itself... More

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himanagment, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
11 May 2012

Thank you for your review of your stay at our hotel. I will definitely pass on your comments about a wider range of foods available for breakfast to the management. However, we are glad you found your stay very pleasant and hope you stay with us again. Kind Regards Richard Bowen Duty Manager More

Widnes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 May 2012

Stayed here 2nd April to catch early flight from South Terminal. Pleasant Hotel efficient check in and courteous staff, Good price for room and breakfast. Asked Hotel about taxi as read other comments, taxi from North Terminal £8;50p no probs! Harvester Pub across car park again pleasant sensible prices and polite staff! Asked for early call and taxi no problem.... More

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himanagment, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
11 May 2012

Thank you for your feedback of your stay. We are very pleased the hotel was exactly what you needed. We look forward to seeing you again if you travel from Gatwick. Kind Regards Richard Bowen Duty Manager More

Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

We paid £81 for a two night stay for a lovely room and breakfast which is really good value. We were visiting family in Hassocks and this hotel is in a great location for visiting the whole area due to good transport links. Because we had stayed at a Holiday Inn Express in Colchester we knew what to expect and... More

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himanagment, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
11 May 2012

Thank you for your positive feedback about the hotel. I would like to apologise about your bed breaking but am happy that you are satisfied with the friendly and helpful assistance given by the staff. We hope you stay with us again Kind Regards Richard Bowen Duty Manager More

Nuneaton
Top Contributor
58 reviews 58 reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

This is the first time we have used the Gatwick HIE and it has been exceptional. We had the new wing and the room was requested to be in a quiet area and they had noted this! As other trippers have said the shower is great!. Room was clean and more than adequet for a one night stay! The night... More

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himanagment, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
11 May 2012

Thank you for writing a review of your stay. We are pleased you found our hotel great value and are very proud of the rooms in the new wing of the hotel and always try our best to honour requests. We hope to see you again Kind Regards Richard Bowen Duty Manager More

Manchester
Top Contributor
71 reviews 71 reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 18 April 2012

Made a late booking for 2 nights in March for 2 adults and 2 kids. The kids were taking part in a sporting competition in Haywards Heath so I booked this hotel as it was the nearest available and was pleasantly surprised at how good it was for the price: £96 for 2 nights. There was free parking and the... More

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himanagment, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
6 May 2012

Thank you for writing a review of your stay. We are very pleased you were impressed with your stay and look forward to seeing you when you return later in the year. Kind Regards Richard Bowen Duty Manager More

Frankfurt
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

I've stayed at 3 Holiday Inn Expresses within the UK recently and have generally the same feedback for all of them. All of them, including the Holiday Inn Express at Crawley, were affordable, clean, and conveniently located. The Crawley inn had free parking and a free continental breakfast. While the quality of the food was quite mediocre, it was nice... More

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Scotland
Top Contributor
63 reviews 63 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We stayed here as we were due to get a flight from Gatwick the next day. The hotel is only about a 10 min taxi ride from Gatwick so it's very close. I was surprised this hotel didn't have a restaurant although there is a Harvester 2 mins away. The room was lovely, the bathroom with the walk on shower... More

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Denzil Ratnam MIH, Front Office Manager at Holiday Inn Express Gatwick-Crawley, responded to this review
20 April 2012

Thank you for writing such a positive review of the hotel. We are very proud of our recently refurbished rooms and we hope to see you again if you return to the area. Richard Bowen More

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Additional Information about Holiday Inn Express Gatwick-Crawley

  • Holiday Inn Express Crawley
  • Holiday Inn Crawley
  • Crawley Holiday Inn
Address: Haslett Avenue East, The Squareabout Crawley, Crawley RH101UG, England
Price range (per night):* RM264 - 619

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Holiday Inn Express Gatwick-Crawley
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