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Sofitel London Gatwick

4.0 of 5
North Terminal, Gatwick Airport, Crawley RH6 0PH, England
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Park & Fly Package
Sofitel London Gatwick
Ranked #5 of 25 hotels in Crawley
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2,477 reviews from our community

Traveller rating
    1,200
    917
    227
    79
    54
See reviews for
Families
376
 
Couples
1320
 
Solo
237
 
Business
332
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Swindon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

The hotel has a bar, restaurant and facilities you need before that early morning flight. Just a word of warning, the Chinese restaurant might not be to every one's liking do not misunderstand me, the food was nice tasting but the price,quantity, makes you feel cheated some how. So check the Menu outside the restaurant and then decide if you... More

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Deal, United Kingdom
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Whether travelling from North or South Terminal at Gatwick it is so easy to park the car at the Sofitel and after a night's stay just walk through to the terminal. The Gatwick Sofitel is not however as good as the Heathrow Sofitel! At Gatwick you have to walk around the outside of the hotel to access the car park... More

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Review collected in partnership with Accorhotels.com

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Excellent hotel in Gatwick north terminal. Very comfortable bed. Plenty of towels , toiletries, tea/coffee making. Perfect as an overnight stay between flights. A little expensive & bit of noise early morning with guests leaving for flights but would stay again !

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Review collected in partnership with Accorhotels.com

Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
19 May 2013

Thank you for taking the time to post your comments regarding your most recent stay at our hotel. I am delighted that you had an enjoyable stay and that you found our accommodation to your satisfaction. If you happen to have any queries or special requests for your next stay our Guest Relations team can be contacted on h6204-gr@sofitel.com We... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 May 2013 NEW

Stayed here in May 13, prior to flying to Vegas. Stunning airport hotel, staff were excellent. Given that most airport hotels only have transit traffic and don't care about returning customers, this place was EXCELLENT. Had a room which overlooked the airport! The var was pricey, which is why we wandered around the adjoining terminal and had a drink or... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
19 May 2013

Thank you for taking the time to post your kind comments regarding your most recent stay at our hotel. I am delighted that you had an enjoyable stay and that you found our hospitality to your satisfaction. If you happen to have any queries or special requests for your next stay our Guest Relations team can be contacted on h6204-gr@sofitel.com... More

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Stayed at the Sofitel 1 night before a flight. Booked an evening meal online at £14.50 for 2 courses from a set menu, however we could also have chosen from the a la carte and had the set menu price deducted from the cost. The staff were friendly , rooms clean, and beds were very comfy. Even though we were... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
19 May 2013

Thank you for taking the time to post your kind comments regarding your most recent stay. I am delighted that you had an enjoyable stay with us and that you were pleased with our services and accommodation. If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on... More

Isle of Man
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Lovely hotel with excellent staff. Everyone willing to go of their way to make you stay comfortable. Food in the restaurant cannot be bettered. We return again an d again, it has become a big part of our holidays .

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Review collected in partnership with Accorhotels.com

Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
19 May 2013

Thank you for posting your comments regarding your most recent stay at our hotel. We are pleased that you had an enjoyable stay and are that you found our hospitality to your satisfaction. We look forward to you returning to the hotel and our Guest Relations Team can be contacted on H6204-GR@sofitel.com ahead of any future stay to assist with... More

Hampshire
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We often stay here as it is right in the North terminal - just a tunnel away! There is access to all the North terminal restaurants so you don't have to pay out Sofitel prices (glass of pinot = £9.50!!)We choose it also because there are decent deals to be had to include parking. Beware - make sure you book... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
19 May 2013

Thank you for taking the time to post your comments regarding your most recent stay at our hotel. I am delighted that you had an enjoyable stay. If you happen to have any queries or special requests for your next stay our Guest Relations team can be contacted on h6204-gr@sofitel.com We look forward to welcoming you back to the Sofitel... More

A TripAdvisor Member
4 of 5 stars Reviewed 17 May 2013 NEW

Stayed for 1 night using Stay & Park before flying on holiday. Parking the car and booking it in was extremely easy and efficient. Hotel was very clean and comfortable. A little bit of luxury before going on holiday. Being able to just walk across to the departure terminal the next morning was a great bonus. Would certainly use this... More

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Review collected in partnership with Accorhotels.com

Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
18 May 2013

Thank you for taking the time to post your comments regarding your most recent visit to our hotel. I was delighted to hear that you found our park and fly package easy and stress-free and you were able to relax in the hotel before your early morning flight. If you have any questions or special requests prior to your next... More

Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

The Sofitel and the staff were fantastic. I broke my leg and had surgery while on holiday abroad and had to connect thru London to get home. I overnighted at Gatwick to make the journey easier and it was a great decision. BA brought to the lobby in a wheelchair and the Sofitel staff took over. I got an accessible... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
18 May 2013

Thank you for taking the time to post your comments regarding your most recent stay in our hotel. I am delighted that you had an enjoyable stay and our staff looked after you well. I have passed your comments onto the team members concerned as I’m sure this will serve as an encouragement to keep up the hard work. If... More

Burnham, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We where traveling to work recently and our flight got delayed to the next day , so the airline booked us into this hotel. This was done very quickly and smoothly as was our checkin at the hotel. All our rooms where spotlessly clean , when chatting with the rest of the group after we left.. Breakfast was also very... More

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Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review
18 May 2013

Thank you for taking the time to post your comments regarding your most recent visit to our hotel. I am delighted that you had a relaxing stay while you were waiting for your new flight to depart and I am happy to hear that you enjoyed the facilities that the hotel has to offer. If you happen to have any... More

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Additional Information about Sofitel London Gatwick

Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel London Gatwick Hotel
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Address: North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Crawley
#3 Family Hotels in Crawley
#4 Business Hotels in Crawley
Price range (per night): RM292 - 651
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
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Sofitel London Gatwick
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