We only needed to stay one night and having stayed before know what to expect. The welcome at reception was warm and professional, the duty manager was very helpful and reactive with a couple of queries we had. The bed was nicely firm and very comfortable, this aspect means we use Premier Inn over Travelodge (which are cheaper but seem... More

This was our first stay and we can highly recommend it. The lady on reception gave us a very warm welcome and told us everything we needed to know. She even offered to print out a map for our journey the next day. Our room was spotless clean and very spacious. We had a very comfy bed and big sofa.... More

We stayed her twice , on the way to and from Jersey. It is a pleasant hotel, reasonable food next door at the Spruce Goose. Sadly no lift but we managed. Walls very thin...we were asked to turn the TV down while we were watching snooker, already on low but hard to hear any lower. It must be the quietest... More

Everything was excellent. Comfy bed, clean room, helpful staff and a good breakfast...porridge is lovely. Of course if you want luxury then expect to pay two or three times more, I can honestly say if it's a one or two night stop over you can't find better than a Premier inn.

We stayed at the Premier Inn Basingstoke in December 2012 for a Saturday night treat after Christmas shpping in Basingstoke. Had a lovely stay in a nice new family room. Staff friendly and efficient with good local knowledge. Lovely clean family room with new bathroom etc. What we come to expect. There is Macdonaldsm KFC, lidls and cinema all in... More

Premier Inns have a standard and they keep to it, ideal for people working away from home on a budget, rooms at the front can be noisier and rooms in next extension are possibly better in features (bath was big enough to sit in!)

we managed to get a room here after our booked room down the road was given to someone else. it was late at night and the receptionists were very helpful and understood how tired we were after driving from France with two small children. the room was clean and well equipped and the bed very comfy, had breakfast in the... More

The hotel is modern with welcoming staff At 115 am I complained to reception that I was cold and was told room would eventually warm up I asked if I could borrow extra heater and was refused Reception was warmer than room I would not stay here again I hate being cold Slept with coat on to keep warm

I booked a double 'disabled' room. Alright I was at fault for not saying that I had walking difficulties. The room was a very long walk (probably 50 yards) from reception in the new part of the building, a walk that just about crippled me. Not good. There are very few disabled parking bays. The hotel appears not to have... More