Hotel is beautifully located, looking out over the surrounding golf course to the Malvern Hills and countryside. The interior is somewhat labyrinthine, with short flights of stairs (with handrails) leading off here and there, but characterful and inviting with lots of comfortable seating. The staff were pleasant and helpful, ready to answer any queries. I was given a ground floor... More

Quiet location. Friendly, helpful staff. Beautifully presented and equally tasty food. Added benefit of having a golf course and leisure centre in the grounds. More

Stayed with some friends for weekend golf break. Rooms very pleasant all ours had nice views of golf course were well furnished and comfortable. Didn't have evening meal but breakfast was very good and service to match. Leisure facilities ok but adjoining bar a bit dated and could do with a freshen up. Bar in main hotel very nice though.... More

We approached the hotel along a marvellous long driveway through the golf course and the hotel sat at the top with wonderful views over the countryside. The receptionist was very helpful and noticing my friend walked with a stick, offered to change our room to one with fewer steps without being asked. Our room was on the lower ground floor... More

I can never fault this hotel. The service is excellent, the staff always remember your name and if there are any problems, they are always sorted out very quickly. The views from the rooms are all excellent, looking over the golf course and surrounding countryside and all of the ground floor rooms have patio doors. Some of the window frames... More

Went on a coach holiday of the cotswolds and stayed 4 nights here, Food poor nearly allways tepid,never shown a wine list at all. Very short on Staff Duty manager was waiter,golf shop assistant, maintenance man Etc, Bar often closed through lack of staff. Lovely outlook of surrounding area but hotel is tired and dissapointing. More

Booked as a deluxe spa package. First thing we did on arrival was visit the spa and first reaction was to leave immediately! The facilities are tired to say the least. Swimming pool small and cold. Jacuzzi was grubby. Needs a revamp! Gave benefit of doubt and went to the rooms. Average and fine for price paid. The spa treatments... More

I recently stayed at this Hotel for three days on a company course. First impressions were good however, (as per some other Hotels) , the Electronic door card did not work and I had to walk to and from reception three times, before they decided to give me another room. No help with my bags at all. (I would expect... More

The first thing to point out is that I think this place is over priced, for what it has to offer you'd be quite right in thinking that you should get a whole lot more! Which in it's self is a shame, as if there was a more realistic pricing then there wouldn't be so many disappointed customers! Anyway, myself... More