We have visited Dudley frequently during the last few years, and have always stayed here. The staff are cheerful and helpful- we are with a deaf group- and we always appreciate thier special consideration. Rooms were good, food good. What more could we need?
More
Many thanks for taking the time in posting your review of your most recent stay along with your friends and colleagues at the hotel.
Great to know that you enjoyed and have enjoyed your regular stays at the hotel through the years, all the staff are looking forward to being able to greet and welcome you and your colleagues again...
More
Stayed here for the first time at the weekend. Freindly, clean and good food, what more could you ask for. We had a three bedded family room no 218, and it was perfect. Great shower, comfortable bed. ( quilt was a bit lumpy) We used the resteraunt on the first night and the food was excellent, my wife had the...
More
Many thanks for posting your review of your stay with us over the weekend and great to hear that your stay with us was an enjoyable one.
Our Family Rooms are spacious & the beds are adaptable zip link beds, we can either offer 3no single beds or a king size double and a single bed in the room.
Hopefully...
More
we arrive early and we asked if reception would look after our luggage which they did with no quibbles,the room was clean and very pleasent.the staff are friendly but efficiant,the breakfast was way above expectations.when we travel that way again this hotel is for us
More
Many thanks for posting your review of your stay with us recently and great to hear that your stay with us was an enjoyable one. Our Front of House team will always, whenever possible, accommodate all our guests specific requests such as safe luggage storage, early check in, and changing bedrooms if unsuitable.
Good that you had the opportunity to...
More
Stayed again for 3 nights from the 11th May.
Found the staff most friendly and efficient.
Excellent meals in the conservatory where the second person's meal
cost just £1.
Will certainly stay again on our next visit to the Midlands.
More
Reviewed 27 September 2011
Many thanks for taking the time to post your review of your recent stay at our hotel and great to hear that your recent stay was an enjoyable one and even better that you were visiting us again from an earlier trip into the area from last year.
You obviously took advantage of the great and varied offers that are...
More
Having read a recent review in the local free newspaper stating how this was a resturant with relaxed and informal setting, me and my family decided to give it a go.
As we walked in at the front of the resturant was walked past a black board saying buy 1 main course and get 1 for £1, so we thought...
More
Many thanks in taking the time to review your recent visit to our hotel's Conservatory Restaurant and great to hear that you and all your family had a really good meal and good service in the restaurant.
Our Head Chef and his team produces a great variety of dishes either from the restaurant's A la Carte menu or from the...
More
Checked in on Tuesday evening evening, the receptionist was very welcoming and after a quick check in went to room 106, it is a nice room mordern looking, clean bathroom ( allthough you can tell it is old) and even though my room faced a busy main road it was far enough back not to disturb my stay. I went...
More
Many thanks for posting your review of your recent stay with us and great to hear that your stay was an enjoyable one and that during your stay you received a standard of service from our staff that exceeded your expectations.
All of our staff at the hotel from the Housekeeping team , the Front of House team, the Conservatory...
More
Whilst visiting friends last week, we had decided to go and have a meal out somewhere. As we drove back from the zoo late one evening we decided to pop in and see if the hotel did serve food.
When we entered the resturant we were greeted and shown to a table and given a menu, we also told about...
More
Many thanks for posting your review of your experience in our restaurant recently and great news that you and your friends had a good time with us.
Our head chef and his team provide great food with a wide variety of traditional British favourites along with good selection of grilles that we hope will suit all guests tastes.
The restaurant...
More
Moved here from the station hotel, what a difference frinedly reception staff, semi modern room, hot water and comfatable bed. I ate in the restaurant each evening- what a fantastic restaurant the steaks are cooked perfectly and the chips are the crispiest i've ever had. on check out i mentioned what a good stay i'd had so the recetionist advised...
More
Many thanks for taking the time to post your review of your stay with us recently and great to hear that you had an enjoyable stay with us.
The management and the staff here understand that the quality of our guests stay is determined by the whole experience & not just by a swift efficient check in, or clean spacious...
More
Unfortunately i had the misfortune of visiting this hotel which was supposed to be just the one night.
Upon arrival i was met by a lady on reception who did not give me and my girlfriend a warm welcome at all.I was given a key to what was supposed to be a double room,when we entered we noticed that this...
More
Many thanks for posting your review of your experience of checking in to our hotel recently, may I offer my apologies regarding the issues raised at your check in.
I have reviewed the points raised, fully checked with the staff on duty at the time you were checking in, and would like to offer the following.
The hotele bedrooms have...
More
Call me old fashioned but broken windows, graffiti, blood stained sheets and chewing gum on the furniture just isn't for me.
Was forced to stay here after being overbooked at the village over the road. I'd never normally stay here but was with a group of work colleagues and needed the convenience.
I was checked in by a very polite...
More
Many thanks for taking the time in posting your review of your stay with us recently, and please accept my apologies that your stay with us did not meet your expectations.
I can understand that on occasions when guests are unable to stay in their first choice of hotel, and are 'booked out' to a local hotel that is close...
More
If you own or manage The Quality Hotel Dudley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
168 Reviews
87 Reviews
27 Reviews
